What’s the point of communicating if no-one remembers what you’ve said?
We create memorable experiences that evoke emotions, shape opinions and make things happen.
Live events. Exhibitions. Employee engagement. Video and digital content.
We’ve been doing this and more for over 25 years – all by serving a single idea.
Experience Create Unforgettable
Our brand.
Our ethos.
Our benchmark.
00:58
Manchester, UK
Forging work for Healthcare, Financial and Professional Services and more for over 20 years, our busy building remains as committed to delivering quality as it did in the industrial revolution.
Beneath original beams and rusty features in the vast attic space of the Merchants Warehouse on the Bridgewater canal, WRG’s directors sit next to fresh-faced juniors in the spirit of true collaboration.
00:58
London, UK
As vibrant as any of those on nearby Oxford St, the dynamic ‘shop front’ of our London office showcases our work and proudest moments.
A former fashion house, its quirky features and glass-roofed boardroom provide an ideal central meeting place for a tailored meeting with partners, suppliers and our energy, finance, technology and healthcare clients.
19:58
Philadelphia, USA
Established to serve national and global Healthcare clients clustered in the Northeast, our rapidly expanding US office now serves other sectors such as Technology and Financial & Professional Services.
Working in the heart of Center City, our team is inspired by the deep history and pioneering spirit of the nation’s first capital. With a growing reputation for creativity and a can-do approach WRG is proud to be part of the Philadelphia community.
01:58
Basel, Switzerland
At the very heart of Europe — where France, Germany and Switzerland collide — one in ten of this city’s tri-lingual inhabitants work with and for the pharmaceutical and life science industries…
As part of The Creative Engagement Group, WRG seeks to create and deliver unforgettable content and experiences.
It employs more than 150 staff with offices in Europe and the US. The company has over 25 years’ experience working across categories including: Healthcare, Energy, Technology, Luxury, Retail, FMCG and Financial & Professional Services.
Our family of offices around the globe gives us the best of both worlds.
We can create and deliver projects built across different time zones, and offer opportunities to work across and from the US, Europe and beyond.
We’re flexible, respectful and creative, and speak over fifteen languages. We all know each other — and like it that way. Each of our offices may have their own distinct character, but we’re very much one WRG.
Our people come from a diverse range of backgrounds — live events, business, logistics, technology, web, print, advertising, film, television and theatre. All ready to apply their talents to different areas we work in.
Lion tamers, tree cabin builders, data jugglers, playwrights and ethnologists — you too can apply. Because we don’t believe in shackling people to a résumé.
If you’ve a desire to work across a new discipline, we won’t stop you. Because we’re more interested in what our people are like off the page than on it.
Whether working across cultures on global launches — or more local, intimate events — we always need inspired and inspiring people to Create Unforgettable.
Vacancies
Head of Logistics
WRG London / Manchester
We have an opportunity for an experienced Logistics professional with proven management and leadership ability to drive the future success of the Logistics Department (30+ people) and ensure the seamless delivery of projects that meet the agency’s stretch
WRG, part of The Creative Engagement Group, is the live communications agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.
We are a strategic partner to some of the world’s best known brands, bringing to life their messages through events and conferences across the globe. Our mission of “Create Unforgettable” drives our approach in developing live events that deliver tangible results.
The Role
More broadly, the role will also involve working alongside the Director of Operations and other HOD’s & senior members of the agency to drive efficiency and cross sell the groups full range of services.
Key Responsibilities
- Overall responsibility for the Logistics department (inc 2x US based team members).
- Direct line management of the existing Project Directors (5x).
- Work closely with the Operations and Project Directors to ensure operational efficiency including the development and embedding of best practice across the department.
- Look (holistically) at the demand for logistics services to ensure the appropriate size, shape and flexibility of the internal team.
- Provide day to day support and guidance to the Project (Logistic) and Client Directors as necessary.
- Embed a commercially minded culture and support the project teams to maximise all commercial opportunities.v
- Provide strategic insight and opinion on the merit of pitch/RFI/RFP opportunities.
- Reflect the agency’s values and culture at all times.
- Actively promote The Creative Engagement Group’s (TCEG) services Internally & externally, working closely with all other HOD’s to provide a high quality, integrated service offer.
- Develop client relationships where appropriate and actively support the retention and development of new accounts.
Personal Requirements
- Extensive (10+ years) logistics project management experience ideally within an agency setting.
- Experience (5+ years) of managing logistics teams preferably within an agency setting.
- Highly developed people management and leadership skills with a natural ability to mentor and develop talented logistic professionals.
- Established ability to look at situations holistically and arrive at the best overall outcome.
- Proven ability to work with executive level clients to develop relevant and cost effective solutions.
- Knowledge of the healthcare sector/delivery of healthcare based projects preferred.
- Be up to date with the latest industry trends and insights.
- Commercially astute with excellent negotiation skills and an entrepreneurial spirit.
- Methodical, proactive self-starter with an eye for detail.
Live Events / Logistics Resource Manager - One year maternity cover
WRG London / Manchester
We have opportunities for a Live Events / Logistics Resource Manager
Part of The Creative Engagement Group, we are one of the UK’s largest “live experiential” agencies working with some of the worlds best known brands to bring their messages to life through a wide range of creative live event solutions around the globe.
The role:
This challenging and fast moving role sits at the heart of the agency within the Operations Team reporting to the Operations Director.
More specifically, the role requires the formation of close working relationships with the Client Directors, delivery teams and Heads of Department alike to ensure the swift and appropriate allocation of the accomplished internal team (and an extensive pool of freelance resource) onto a broad range of live event / logistics projects.
Key Responsibilities:
- Schedule event resource for the UK live event / logistics teams
- Complete weekly reports on forthcoming events & pitches
- Coordinate/negotiate freelance contracts
- Track ongoing pitches and pitch resource
- Actively manage the freelance database
- Identify and onboard new relevant freelancers
The individual:
The ideal candidate will have a background in live event delivery (production or logistics) within an agency setting and understand the associated roles and responsibilities in order to quickly identify effective resource solutions.
A flexible, calm & methodical approach and the ability to build long-term relationships across the business is also vital to the susses of the role.
Other desired skills/knowledge:
- Existing freelance network
- Highly Motivated
- Positive/can do attitude
- Excellent literacy and numeracy skills
- Proficient in Microsoft Office
- Lateral thinker with a keen eye for detail
- Proactive, organised and methodical
- Excellent attention to detail
- Excellent interpersonal skills with a high professionalism
- Ability to accomplish projects with little supervision
This is a full-time, one year maternity cover position starting August /September 2017. Part-time/flexible working hours would be considered for the right candidate.
Salary – Upon application
Account Executive
WRG London
We have an exciting opportunity for an experienced Account Executive
About us
WRG is the live communications agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.
What every member of the WRG team worldwide has in common is the desire to fulfil our clients’ needs using one simple principle: Create Unforgettable. Joining our global team you will be striving to deliver this vision, working alongside some of the live communication industry’s most talented professionals.
The Account Executive role
Required for our busy and expanding team working for some of the major names in the pharmaceutical sector, the Account Executive will support our team delivering excellent client service through effective communication and project management
Your Responsibilities:
- You will be providing a comprehensive administrative and account support to the team based in London, contributing to the smooth and efficient running of the projects
- Produce, review, monitor update and action all project related documentation
- Communicate effectively and build positive relationships with team members, clients and suppliers
- Foster key internal business relationships within WRG
- Key point of contact for the team, responding efficiently to all enquiries, ensuring that projects run smoothly when team members are out of the office
- Responsible for all administrative procedures linked to project delivery, including preparing Powerpoint presentations, spreadsheets and running orders
- Arranging travel and accommodation
- Booking suppliers and equipment
- Budget management
About you
You will enjoy multi-tasking. An experienced administrator with a proven track record of effectively managing systems and processes in a deadline driven environment.
Knowledge and experience of live events and/or the healthcare sector would be an advantage but is not essential
Your skills range
- Strong communication skills
- Proactive, collaborative and flexible
- High level of IT proficiency, particularly in Word, Excel and Powerpoint
- Excellent organisation skills, able to work to strict deadlines on multiple projects
- Calm and efficient under pressure
Middleweight Creative
WRG Manchester
Part of The Creative Engagement Group, we are one of the UK’s largest 'live experiential’ agencies who are looking for an ambitious, enthusiastic and committed Middleweight Creative to join our busy Creative Communications team at WRG.
Based in Manchester, you will be part of a group of creative leads in Manchester, London and North America responsible for creating and selling great work alongside creative colleagues from digital, film and environment design.
We have a motto: Create Unforgettable. In order to do this, we want you to focus all of your energy and creativity on developing work that redefines the category. Our ambition is to be one of the very best experiential agencies in the world.
We are looking for someone who…
- Loves experiential
- Interrogates the creative brief in order to understand the clients’ expectations, utilising research stimulus in search of inspiration where required
- Defines the Creative ‘hook’ from any given brief that aligns with the clients’ brand and encompass the main aims of the brief in a creative way
- Creates engaging, industry-redefining experiential concepts; audience activities that will change behaviors and create memories after the event/experience
- Can art direct the job (look and feel/tone of the environment and the naming/theme of the overall concept)
- Oversees the development of said concepts and ideas ensuring they align with the Creative concept and the clients’ brand
- Is comfortable being the creative lead – working with a team of account handlers and creatives
- Has experience in ‘live environments’ e.g. events / exhibitions
- Understands internal comms with the ability to deliver key messages in a variety of media
- Has a passion for innovative technologies that enhance experiential
- Knowledge in a range of media: Small and large scale print, digital, interactive media
- Articulates ideas in the most appropriate form, i.e. ppt or indesign presentation, words/script or images/visuals
- Can create initial “Scamps” and present each initial client concept to the Creative Director and appropriate Client Teams in a timely manner, accepting feedback and responding/amending accordingly
- Has the ability to present creative concepts in a clear and passionate way both internally and to clients
- Can work under time-pressures and to a deadline and organise the creative team to do the same
For your chance to join an amazing agency with a great culture and work alongside some of the best people in the industry as a valued member of the team please contact:
Logistics Project Manager
WRG London / Manchester
We have opportunities for a Logistics Project Manager – Healthcare Specialist
Specialising in live, marketing and healthcare communication, we work with some of the world’s best known brands bringing to life their messages through events and conferences in the UK and around the globe.
As part of our Healthcare Logistics team you will work for one of our key pharmaceutical clients, responsible for the efficient delivery of conferences and events around the world.
The ideal candidate will have significant experience leading event management, from pitch / proposal stage through to completion, and will have specific experience of R&D events - Investigator Meetings, Advisory Boards etc.
The successful candidate will oversee multiple operations at one time, face numerous deadlines, and orchestrate the activities of several different groups of people in support and delivery of excellent client service, whilst being commercially aware at all times.
Key Responsibilities
- Lead and manage the event logistics from venue search, pre-work, on-site to post event reconciliation, including managing the suppliers (hotel, DMC, external venue, travel agency)
- Oversee and monitor the delegate management process and willingness to take on the delegate management role for smaller meetings
- Ability to manage work in respect of tight deadlines & multi-tasking, handling several projects at any one time
- Accurate preparation and management of detailed budgets
- Leading and Managing project teams
- Perform and prepare recommendations for complex venue searches Negotiate and build relationships with external venues and suppliers in order to achieve the required objectives for all events
- Significant experience leading events, from proposal stage to completion in the pharmaceutical sector
- Well versed in regulations of the pharmaceutical sector
- Excellent negotiation and relationship skills
- Commercially focussed
- Calm under pressure
- Enthusiastic, highly motivated, proactive, positive with excellent attention to detail
- Registration systems experience (Certain preferred)
- The flexibility to travel overseas and work from other agency locations in the UK
The Ideal Candidate
Project Co-ordinator
WRG London
WRG are now seeking to recruit a Project Co-ordinator who will be based in our London office.
Part of The Creative Engagement Group (TCEG), WRG is a creative communication agency that provides creative communication solutions to corporate clients through a variety of service offerings including live event production, exhibitions, project management, logistics, video, medical communications, virtual and digital, and supported by our creative studio and brand communications teams.
What every member of the WRG team worldwide has in common is the desire to fulfil our clients’ needs using one simple principle: Create Unforgettable.
This is a diverse, demanding and exciting role that will challenge and reward you on a daily basis, working alongside some of the most talented people in the industry, Creatives, Designers and Producers.
We are looking for a talented and creative individual ideally with some prior industry experience of supporting world class events. You will have excellent communication skills, a keen eye for detail and a passion for delivering excellence. We are looking for the next generation of world class Event Producers.
The Role
- Support events from creative concepts through to on-site delivery
- Manage pitch and event budgets to achieve business targets
- Project management and administration in line with our Business Management System
- Creative input to delivery of pitches and events
The Individual
- Proactive, organised and methodical
- Commercially astute
- Creative
- Strong attention to detail
- Strong interpersonal and communication skills
- High quality standards
As a member of WRG Creative Communication Ltd you will be expected to work within the operational structure of the WRG Business Management System.
WRG is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Logistics Senior Project Manager [Healthcare]
WRG London / Manchester
We are currently seeking a Senior Project Manager to work as part of our Healthcare Logistics team.
Specialising in live, marketing & healthcare communication, we work with some of the world’s best known brands bringing to life their messages through events and conferences in the UK and around the globe.
The successful candidate will have overall control and management of multiple logistics operations in support of the efficient delivery of high level quality and timely conferences/events throughout the world.
Organising numerous event activities, deadlines, suppliers and clients in support and delivery of excellent service, whilst being commercially aware at all times possessing an ability to keep calm when under pressure.
Preferential skills/experience:
- Significant event/project management with pharmaceutical event experience and well versed in pharma regulations
- Excellent project management and people management skills
- Excellent interpersonal skills
- Highly professional with a client centric focus
- Ability to take full responsibility of budget management and profit margins
- Ensure Logistics quality and sustainability procedures are followed on each event, and ensure appropriate records are maintained
- Experience of resource management
- Clear concise and confident communicator
- Ability to lead, mentor, develop and engage with assigned teams
- In-depth knowledge of venues and ability to perform and prepare recommendations for complex venue searches
- Commercially aware with fantastic customer orientation
- Proven negotiation skills
- Punctual and deadline driven
- High expectations of quality and flawless service delivery
- Highly Motivated with a positive, can-do attitude
- Certain SaaS experience preferred (or a good knowledge of delegate registration systems)
- The flexibility to travel overseas and work from other agency locations in the UK
Salary – Upon application
Live Event Producer
WRG London / Manchester
We are now looking for enthusiastic and ambitious Live Event Producers (various levels)
WRG, part of The Creative Engagement Group, is the live communications agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.
We are a creative strategic partner to some of the world’s best known brands bringing to life their messages through events and conferences across the globe. Our mission of ‘Create Unforgettable’ drives our approach in developing live events that deliver tangible results.
We now have a number of opportunities in both our London and Manchester offices for Live Event Producers with 5+ years’ experience of delivering corporate events for global brands within an agency setting.
Working in collaboration with other internal departments and Account Directors the roles will sit within the existing Live Events team and require the development and execution of creative content along with excellent project and financial management skills in order to lead, drive and develop all aspects of the day to day delivery of a range of international events for a variety of clients.
The Role
- Take overall responsibility for the production of live event projects to include ownership of the day to day client relationship, delivery of all aspects of the programme, management of the project team and responsibility for the projects commercial success
- Lead the content development aspect of projects to shape the overall look, feel and messaging (supported by Creative Director and Art Director where appropriate)
- Work with C level clients to develop & execute detailed session content that aligned with the broader look, feel and messaging of the project as a whole
- Provide pre & post-event communication consultation, setting of objectives, planning and leadership of execution with appropriate supporting team members (Digital, Video, Studio, Scriptwriting etc…)
- Actively build and sustain positive senior level client relationships, providing continuous strategic direction, whilst helping facilitate the first class delivery of work by the Agency
- Maximise income opportunities whilst providing best value for the client
- Embrace the Agency’s values and continually seek ways to build stronger and long-lasting initiatives which bring the values to life
- Actively promote the full range of services that are available within WRG to build the strength of the business relationship through delivery of value added services
- Ensure compliance to both our ISO 9001 Quality Management System and ISO 20121 Sustainability Event Management System standards. Our commitment to delivering the highest quality in all our events, exceeding customer expectation and continually improving and innovating our service so that we deliver our sustainability commitment
The Individual
- 5+ years live event project management and production experience within an agency setting ideally with corporate B to B focused experience
- Proven pedigree in working with C level clients to develop relevant and engaging content ideally within the healthcare sector
- Ability to create deliver intelligent, integrated creative solutions
- Confident and engaging presenter
- Client centric
- Excellent interpersonal skills with the highest level of professionalism
- Ability to lead, mentor, develop and engage with assigned teams
- Fantastic customer service ethic
- Exceptional production values
- Excellent understanding of different communication channels/media highly motivated with a positive, can-do attitude
- Excellent literacy and numeracy skills
- Commercially intelligent with excellent negotiation skills
- Methodical, proactive, organised with an eye for detail
- Punctual and deadline driven
Delegate Manager
WRG Philadelphia
We are looking for a Healthcare Specialist Delegate Manager to join the Logistics team based in Philadelphia.
As part of the Healthcare team you will work for one of our key pharmaceutical clients, organising and co-ordinating the logistics of registration, travel and accommodation to ensure a flawless delegate experience.
The Role
This role, which includes national and international travel, requires you to have previous experience in the pharmaceutical sector and ideally specific experience of clinical events such as Investigator Meetings and Advisory Boards
Responsibilities
- Participate in venue search, evaluate venues and proposals with the support of the Project Manager and complete proposals and budgets for client submission
- Efficiently and successfully organise and co-ordinate the logistics and administration of all registration, travel and accommodation requirements
- Respond to internal and external enquiries
- Collaborate effectively with key suppliers
- Produce, review, monitor and action all event related documentation, ensuring that appropriate records are maintained and filed correctly.
Requirements
- The use of registration systems [Events Pro/Certain preferred]
- Delegate management in the pharmaceutical sector
- Venue search [preferred – but not essential]
- With enthusiasm in abundance, you will be proactive, organised and methodical and have a keen eye for detail
The next step
WRG is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender assignment, religion or belief, marital status, or pregnancy and maternity
General Enquiries
Media Enquiries
Careers Enquiries
WRG Manchester
General enquiries
T: +44 (0) 845 313 0000
E: hello.manchester@wrglive.com
Merchants Warehouse,
21 Castle Street,
Manchester,
M3 4LZ,
UK
WRG London
General enquiries
T: +44 (0) 845 313 0000
E: hello.london@wrglive.com
36 Great Titchfield St,
London,
W1W 8BQ,
UK
WRG Philadelphia
General enquiries
T: +1 267 930 3570
E: hello.philadelphia@wrglive.com
1800 John F Kennedy Blvd.
Suite 503
Philadelphia
PA 19103
USA
WRG Basel
General enquiries
T: +44(0)845 313 0000
E: hello.basel@wrglive.com
5th floor,
Innere Margarethenstrasse 5,
4051 Basel,
Switzerland
Some of our team
Russ Lidstone
CEO
Over twenty-five years’ experience in marketing communications as strategist and CEO
David Sharrock
COO
Trained as an accountant with Ernst & Young
Chris Gosling
Director
Specialises in defining global vision and strategy
Carl Halliday
Director
Carl has over 20 years’ experience in the events industry
Graeme Beavers
VP, North America
WRG’s presence in North America
Mark Gass
Executive Creative Director
Advocate of our ‘Create Unforgettable’ ethos
Kath Goodson
Client Engagement Director
A wealth of experience from a number of sectors
Tim Williams
Operations Director
A central role in direction and operational efficiency
Tim Collett
Head of Live Events
Tim’s mission is to ensure the highest possible standard of creativity and delivery.
Chris Brogan
Digital Creative Director
A passion for design and innovation
Madelaine Allen
Client Engagement Director
Experience of leading global accounts
Charlotte Smithson
Creative Director
Champion for experiential, leading creative projects of all sizes
Jen Robison
Creative Director
Heading up the creative team in WRG Philadelphia
Mark Jackson
Head of Environments
Heading up a talented and expanding team
Karen Milligan
Head of Film
Spent ten years with the BBC, ITV and Endemol
Steve Kinsey
Commercial Finance Director
Principally looks after the group finances
Liz Nassari
Head of Human Resources
Experienced in delivering HR within global agencies
Andrew Gilkerson
Client & Procurement Director
Uses his corporate procurement background
Ben Atherton
Client Engagement Director
Focus on global events and sponsorship
Fiona Barwell
Commercial Director, Medical Communications
Provides strategic client leadership across several global accounts
Rob Bagust
Client Director
Extensive strategic as well as operational expertise
Laura Thomas
Strategic Planner
Developing ground breaking communication strategies for our clients
Lisa Stevens
Client Director
A passionate and driven Client Director
Gemma Lowry
Senior Account Manager
A portfolio stretching over several varied event types and sizes
Tasha Barnes
Client Director
Leading the relationship and development of the Shell account
Hannah Parkinson
Marketing Manager
Promotes our stories and manages the WRG marketing approach
Sallie Coventry
Client Engagement Director
Optimising relationships with our pharmaceutical clients
Kristen Waddell
Client Engagement Director
Developing our client relationships in a variety of sectors
Russ Lidstone
CEO
Starting his career at Coca-Cola, Russ has over twenty-five years’ experience in marketing communications as an agency strategist and CEO.
He has held planning and leadership roles in blue chip integrated advertising agencies including McCann, Butterfield Day, HHCL, Lowe, JWT and most recently Havas Worldwide, where he was CEO for over six years.
During his time at Havas London he won the accolade 'Media Employer of the Year' – his biggest point of personal pride.
David Sharrock
COO
David trained as an accountant with Ernst & Young before spending four years as a management consultant working mainly with clients in the media and creative sector.
He joined Guardian Media Group where he spent twelve years in financial and operational roles before he became Managing Director of MEN Media. He joined WRG’s leadership team as part of the acquisition of the business by LDC to support its growth. Somehow, he manages to coach a youth football team too.
Chris Gosling
Director
With international experience in providing original communication solutions, Chris specialises in defining global vision and strategy and building teams to successfully achieve business objectives profitably.
His career began in the marketing and communication at AstraZeneca. Having originally formed WRG, he now leads a team of healthcare specialists that endeavours to find new and engaging ways for clients to communicate. A leader and strong decision maker who’s unafraid to carry responsibility, he enjoys the atmosphere of a team environment.
Chris also enjoys testing his skills on the cricket pitch.
Carl Halliday
Director
Carl has over 20 years’ experience in the events industry, having produced events on every continent of the world. From product launches and fashion shows to exhibitions and international congress, Carl has delivered events with audiences up to 5000 people. Carl works across every aspect of an event, from its inception to its completion.
Graeme Beavers
VP, North America
Graeme has been with WRG for nine years, following successful careers in sales and customer marketing at Pfizer Pharmaceuticals and general management with the National Health Service in the UK.
As a client director in London, Graeme used deep healthcare insight to build a number of successful client accounts and some outstanding campaigns and events. Having moved to Philadelphia early 2014 to set up WRG’s presence in North America, he quickly established the office as a key part of the global network.
When not hard at work, Graeme can be found running the streets of Philly.
Mark Gass
Executive Creative Director
As group Creative Director, Mark’s responsible for the overall direction of all creative departments across the network.
Having spent over twenty years in advertising, creating international campaigns for the likes of Nivea as an Executive Creative Director at TBWA, he now sits comfortably at the evolving intersection where brand and experiential meet.
An advocate of our ‘Create Unforgettable’ ethos, he helps the team to deliver impactful and engaging experiences for the likes of Nokia, adidas, HP and Shell, right across the globe. Mark loves visiting art galleries - especially the gift shops - and is a sucker for anything handmade.
Kath Goodson
Client Engagement Director
Based in our London office, Kath joined WRG over 5 years ago, bringing with her a wealth of experience from a number of sectors to lead some of our global accounts.
Always putting clients’ best interests at the forefront of her mind, she is steadfastly committed to helping them achieve their objectives. She ensures consistency across all aspects of events and is devout in her pursuit of value for the client’s money, qualities that have made her a valued contact for clients including Nissan and HPE.
A lover of photography, Kath harbours an ambition to one day enter the World Photography awards.
Tim Williams
Operations Director
Since joining WRG eleven years ago, Tim has worked his way through the business to his current position.
In this role, he has direct responsibility for the UK Production, Logistics and Congress teams as well as playing a central role in overall direction and operational efficiency of the company as part of WRG’s Global Management Team.
Outside of work, Tim loves the outdoors, particularly anything that involves two wheels and going fast.
Tim Collett
Head of Live Events
A graduate of the Event Management degree program, Tim has over fifteen years’ experience in the live events industry, including over 11 years at Jack Morton as an Executive Producer.
Tim has led the creation and delivery of brand experiences across many industry sectors, and has operated around the world; from product launches, to roadshows, conferences, and meetings
In addition to his work in the corporate events arena, Tim has been instrumental in the coordination of some of the UK’s largest public events and spectacles.
When he isn’t leading the events team, Tim spends much of his spare time handling events schedules for his three young daughters – at swimming lessons, dance classes, and children’s parties.
Chris Brogan
Digital Creative Director
Chris has spent the majority of his career in advertising with McCann-Erickson, BJL and BDH/TBWA, designing campaigns for major brands in both traditional and digital advertising.
With a passion for design and innovation, Chris spends his time looking for insight into digital trends and exploring what is possible.
Chris enjoys the outdoors where you can find him hill walking, mountain biking – and above all other pursuits – snowboarding.
Madelaine Allen
Client Engagement Director
A passionate and dedicated account director with a wide experience of the pharmaceutical industry, she’s skilled in communication engagement and maximising impact and value of client investment.
With experience of leading global accounts and a variety of internal and external meetings in the UK, Europe, America and Asia, she’s overseen everything from small intimate brand forums, to large international congresses. Few know that she’s also a qualified ski instructor.
Charlotte Smithson
Creative Director
Charlotte thrives on the breadth of creative work we cover at WRG, and directs projects across the creative departments at our Manchester office.
She enjoys the challenge of changing behaviours in a memorable way, and the scope of creative possibilities in experiential marketing.
Charlotte plays a key role in our healthcare offering – yet in her 7 years at WRG, she has worked for a huge range of clients in various industries, and has spent time working in all of our global offices.
A little known fact about Charlotte is that she has the greenest balcony in Manchester.
Jen Robison
Creative Director
As Creative Director in our Philadelphia office, Jen oversees creative projects for a broad spectrum of clients and industries.
While driving great creative work for existing clients and developing new business in this key region, she also coordinates with the global creative team and seeks exciting opportunities to be taken up across The Creative Engagement Group.
Jen started her career at the boutique advertising agency Rawle Murdy, and quickly found her way to the experiential realm at Jack Morton. In 2008 Jen started her own agency, developing creative programs for clients including Google, Sharp Aquos, AbbVie, Sanofi and Proctor & Gamble. Most recently, she served as Executive Creative Director at the agency MKTG working on projects for MSNBC, ESPN, Marriott, Diageo and Nike. On weekends, Jen can be found wandering the streets of Brooklyn with her husband and pet pug.
Mark Jackson
Head of Environments
A trained Industrial Designer, Mark spent three years designing commercial interiors before joining WRG.
Having designed and delivered many of our largest international projects for clients such as adidas, Ricoh, Nokia and Orange, he’s now heading up a talented and expanding team. Under his stewardship, it’s seen a period of rapid growth globally, particularly in North America.
A keen mountain biker, his growing family have meant an ever larger bike collection.
Karen Milligan
Head of Film
Karen spent ten years with the BBC, ITV and Endemol, working as a Producer/Director across various TV formats including documentaries, travel series and entertainment programmes.
She later moved into the corporate sector working for a leading UK agency to deliver a wide variety of TV commercials, online video content and internal comms films for a global client base.
A passionate photographer and film-maker herself, she now leads the creative output of the Film department. Karen's non-film based interests include playing the saxophone and salsa dancing.
Steve Kinsey
Commercial Finance Director
As well as legal and commercial operations, Steve principally looks after the group finances.
He joined WRG in early 2007 and has been part of the team and the changes that have seen WRG expand since. Steve grew up in Rhodesia/Zimbabwe and qualified as a Chartered accountant before moving to the UK in 1985. His passions are family, craft ales, his dog and the outdoors.
Liz Nassari
Head of Human Resources
Liz supports our HR teams in The Creative Engagement Group, as well as overseeing our HR approach in all areas of our business – including the US.
Responsible for all things HR within the agency, she ensures that WRG, The Moment and Just Communicate can attract, retain and develop the best people in the sector.
Liz has experience in various international sectors within global agencies, focusing on talent management and development to meet employee and client needs on a global scale.
Outside of work, Liz likes to be… outside – on camping trips in the UK.
Andrew Gilkerson
Client & Procurement Director
Andrew has been in the events industry for over twenty years, in both agency and corporate roles.
As well as operational and account management positions, Andrew spent ten years with global Pharmaceutical, Pfizer. He led the Meetings and Congress Procurement category for Europe, designing and delivering a regional strategic meetings management programme. As Client & Procurement Director at WRG, he uses his corporate procurement background to create value for clients in all areas of the client-supplier relationship.
When he gets the time, you'll find him out and about on his road bike.
Ben Atherton
Client Engagement Director
Ben joined WRG after 14 years at Nortel, Cisco and EY where he held a variety of senior marketing roles with a focus on global events and sponsorship.
He led customer projects at the Beijing 2008, Vancouver 2010 and London 2012 Olympic Games and whilst at EY, worked with the UK’s leading entrepreneurial growth businesses. He’s married with two children and reluctantly accepts he will never make it as a professional footballer.
Fiona Barwell
Commercial Director, Medical Communications
With almost twenty years’ experience working in medical communications and leading large account teams, Fiona provides strategic client leadership across a range of our communication, medical education and advocacy programmes for the Medical Communications arm at WRG.
Fiona believes in building truly collaborative relationships with her clients and with the rest of team, constantly strives to ensure the pursuit of better. The Ireland rugby team rates highly in Fiona’s list of loves but has now been usurped by her ‘chaos twins’.
Rob Bagust
Client Director
A seasoned events professional with over 20 years of experience mixed between agency, client, venue and association roles.
Heading up teams at AstraZeneca and Goldman Sachs, combined with agency experience which includes 3 years in Dubai with the Emirates Group, Rob has extensive strategic as well as operational expertise. When not at work Rob likes to head into the great outdoors camping, walking and in search of great country pubs, always in the company of his dogs Eddie and Murphy.
Laura Thomas
Strategic Planner
Laura works with teams across the group, bringing deep insights into the business environment of some of the agency’s largest accounts.
Laura brings an analytical approach to projects, from over twelve years’ experience in marketing communications – specialising in account development, strategy, and collaboration with live experience teams. In her spare time she enjoys trying out all the latest exercise classes, including trampolining!
Lisa Stevens
Client Director
Lisa loves working with her clients to understand and develop a brief, and how it can be brought to life.
Lisa has over 12 years’ events experience working on both corporate and agency side. She has delivered a wide range of global events from 50-2000 delegates, across a range of sectors – retail, finance, automotive, and particularly healthcare.
When not working, Lisa loves running, spending time with her family and friends, and is always up for a glass of fizz!
Gemma Lowry
Senior Account Manager
Gemma joined WRG in 2013 with 10 year’s events experience and a portfolio stretching over several varied event types and sizes.
It is the exposure to incentives, international congress, road shows, sales meetings, ad boards and internal conferences that has given Gemma the bug for surpassing every event with the next one and challenge the meeting norm. Time spent away from the world of events is all about life’s little luxuries…good food, exploring the world and a decent northern cuppa!
Tasha Barnes
Client Director
Tash specialises in the development, strategy and relationship of the Shell account. Leading the internal teams and client in a variety of internal and external experiences from events, incentives, experiential, digital, comms and design. In her hay day she used to have a music deal with her twin sister but now spends her spare time looking after her 15 month old son who is the size of a 12 year old.
Hannah Parkinson
Marketing Manager
As marketing manager, Hannah coordinates the communication strategy for WRG and The Creative Engagement Group, to drive their digital presence.
Working across the agency and its network to maintain a consistent marketing approach, Hannah promotes our marketing stories through internal and external communications channels.
She brings with her ten years’ experience as account manager at WRG – handling multiple communications projects for a range of clients.
Hannah has a real passion for food and spends most of her spare time cooking up a storm in the kitchen.
Sallie Coventry
Client Engagement Director
Sallie leads the account strategy for our biggest pharmaceutical client internationally, looking for opportunities across The Creative Engagement Group.
She has worked in the events industry for 20 years – most of her career she has spent working for healthcare clients, which she finds massively rewarding. For Sallie, there is no better buzz than delighting clients with a brilliant idea. Sallie brings with her experience in logistics management, account direction, and delivering trade shows as portfolio lead for Reed Exhibitions.
Beyond her work life, Sallie enjoys hiking, swimming, and cooking. But not all at the same time.
Kristen Waddell
Client Engagement Director
Kristen is responsible for client engagement on a range of WRG’s global healthcare, technology and retail clients.
As well as taking our unique offering to existing clients, Kristen develops new markets for the agency across The Creative Engagement Group. She joined WRG after 6 years in the corporate pharmaceutical world, bringing her expertise in strategic change management. She joined WRG from the pharmaceutical industry, bringing her expertise in strategic change management, innovation, business process optimisation and global congresses.
Outside of work, Kristen enjoys interior design, hosting dinner parties, and skiing.