Specialising in live, marketing & healthcare communication, we work with some of the world’s best known brands bringing to life their messages through events and conferences in the UK and around the globe.

The successful candidate will have overall control and management of multiple logistics operations in support of the efficient delivery of high level quality and timely conferences/ events throughout the world.

Organising numerous event activities, deadlines, suppliers and clients in support and delivery of excellent service, whilst being commercially aware at all times, possessing an ability to keep calm when under pressure.

Preferential skills/experience:

• Significant event/project management experience
• Excellent project management and people management skills
• Excellent interpersonal skills
• Highly professional with a client centric focus
• Ability to take full responsibility of budget management and profit margins
• Ensure Logistics quality and sustainability procedures are followed on each event, and ensure appropriate records are maintained.
• Experience of resource management
• Clear concise and confident communicator
• Ability to lead, mentor, develop and engage with assigned teams
• In-depth knowledge of venues and ability to perform and prepare recommendations for complex world-wide venue searches
• Strong knowledge of delegate registration systems a benefit
• Effectively and efficiently participate in pitches / client proposals
• Experience of pharmaceutical events and a good knowledge of pharma regulations a benefit
• Lead client accounts and complete client specific financial reporting
• Commercially aware
• Proven negotiation skills
• Punctual and deadline driven
• Ability to deliver integrated, strategic, intelligent creative solutions
• High expectations of quality and flawless service delivery
• Highly Motivated with a positive, can-do attitude
• Key attention to detail
• The flexibility to travel overseas and work from other agency locations in the UK

WRG, part of The Creative Engagement Group, is the live communications agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.

We are a strategic partner to some of the world’s best known brands, bringing to life their messages through events and conferences across the globe. Our mission of “Create Unforgettable” drives our approach in developing live events that deliver tangible results.

Joining our global team, you will be striving to deliver this vision, working alongside some of the live communication industry’s most talented professionals.

The Role

Joining the company post acquisition, and now part of a Plc, the successful candidate will play a key part in the commercial support team. Analysing financial and time utilisation data, and bringing commercial acumen to support business decisions.

The role also ensures our staff are trained on our budget management software, that data quality is high and works alongside client leads in the use of dashboard data.

The split of duties can be broadly described as 1/3 user support, 1/3 system support + analytics and 1/3 commercial insight.

A proactive attitude and genuine interest in the business context is as important as commercial acumen / analytical skills.

Key responsibilities

• Daily technical and user support for the budget management software (Procim)
• One to one and group training for the event management software – you will become the goto person for all queries and questions
• Adhoc reporting from the management system
• Deployment of weekly and monthly MI reports
• Producing and maintaining training documentation
• Commercial support to client leads (understanding their targets, data for their clients…)

The ideal candidate

• The ability to quickly grasp and understand new business systems
• Be flexible in terms of working between offices in London, Buckingham and Manchester where required and confident enough to do so on their own initiative.
• Experience of working with business databases and datasets in a fast paced commercial environment
• Highly numerate, logical & methodical
• Advanced excel skills
• Ability to manage conflicting priorities and meet strict deadlines
• Proactive with a strong commercial sense
• Strong interpersonal skills and communication skills
• Patient, willing to train and support
• Ability to explain key information in an open and communicative style
• Demonstrate a high degree of initiative and take ownership of tasks
• Strong commercial awareness

Competitive salary and benefits package

About us

WRG, part of The Creative Engagement Group, is the live communications agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.

What every member of the WRG team worldwide has in common is the desire to fulfil our clients’ needs using one simple principle: Create Unforgettable.

Joining our team, you will be striving to deliver this vision, working alongside some of the live communication industry’s most talented professionals.

The Environments team have produced award winning exhibitions for our global clients, working with designers to realise ground breaking designs that are truly unforgettable.

The Role

The right candidate will have an appropriate exhibits focused skillset Reporting to the Project Director you will work with our clients to create and execute ideas that make the client’s exhibition unforgettable.

Improve and maintain the agency’s standard of project delivery and contribute to an open culture of integrated creativity.

• Client account/Project ownership and management
• Specifically, live event meeting management
• and/or
• Oversee and manage Exhibition booth design, production, on site installation and management
• Take responsibility for the production and execution of any project from initial concept to client delivery
• Oversee the development and delivery of client content and messaging
• Take ownership of budgetary financial management
• Liaison with suppliers, venues and internal stakeholders
• Hold a key role in client liaison and communications, being responsible for own account
• Liaising with designers, suppliers / contractors to ensure our live meetings and/or exhibitions are delivered to a high standard

The Person

• Experienced in project management for Exhibitions with excellent overall technical knowledge and commitment to service excellence.
• Proactive organised and methodical
• Commercially astute, produce and manage own budgets, good supplier negotiation skills
• Strong client communication and service skills/relationship building skills
• Solutions focused
• Positive/can do attitude
• High expectations of quality

About us

WRG is the live communications agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.

What every member of the WRG team worldwide has in common is the desire to fulfil our clients’ needs using one simple principle: Create Unforgettable. Joining our global team you will be striving to deliver this vision, working alongside some of the live communication industry’s most talented professionals.

The Project Manager role

Passionately create and execute ideas that make the client’s exhibition unforgettable. Contribute to the continuous improvement of exhibition design and an open culture of creativity

Your Responsibilities:

• Lead exhibition pitch processes through design and proposal content
• Challenge and clarify the brief in order to understand the clients expectations
• Ensure accurate relay of the client brief to relevant colleagues
• Input into design through potential manufacture and production routes
• Work in collaboration with the Account Manager or other colleagues where applicable, to put together the final proposal and supporting documentation that answers the client brief and are within the specified budget
• Act as central point of contact for all aspect of a project and colleagues as appropriate
• Provide high quality campaign execution, which may include the involvement of appropriate 3rd party resources from within both the internal/external infrastructure of the agency. Whilst ensuring all campaigns adhere to the relevant legal and regulatory restrictions
• Take responsibility for the design of any project you are involved in, from initial concept through to client delivery
• Take ownership of budgetary financial management
• Foster key internal business relationships, i.e. Finance, Human Resources, I.T, Digital etc.
• Seek opinion and constructive criticism of your own work
• Ensure compliance of all activity with relevant regulatory bodies
• Participate and support the culture of WRG Creative Communication
• Have a voice, utilise your ideas and share them with the agency.
• Keep abreast of industry changes, attending shows and reading literature, where applicable
• Ensure compliance to ISO 20121 Sustainability Event Management System standard. Our commitment to delivering the highest quality in all our events, exceeding customer expectation and continually improving and innovating our service so that we deliver our sustainability commitment.

Your skills range

• Have an understanding of the industry we work in and the media available to us
• Know how to work constructively with others
• Manage self and other expectations
• Have a keen eye for detail
• Possess a high level of competency in written English
• Be comfortable reviewing designs and giving advice as and when needed
• Show tenacity and resilience to make concepts a reality
• Ability to translate the brief into a great exhibition

Part of The Creative Engagement Group (TCEG), WRG is a creative communication agency that provides creative communication solutions to corporate clients through a variety of service offerings including live event production, exhibitions, project management, logistics, video, medical communications, virtual and digital, and supported by our creative studio and brand communications teams.

What every member of the WRG team worldwide has in common is the desire to fulfil our clients’ needs using one simple principle: Create Unforgettable.

WRG are now seeking to recruit a Project Co-ordinator who will be based in our London office. This is a diverse, demanding and exciting role that will challenge and reward you on a daily basis, working alongside some of the most talented people in the industry, Creatives, Designers and Producers.

We are looking for a talented and creative individual ideally with some prior industry experience of supporting world class events.

You will have excellent communication skills, a keen eye for detail and a passion for delivering excellence.

We are looking for the next generation of world class Event Producers.

The Role

• Support events from creative concepts through to on-site delivery
• Manage pitch and event budgets to achieve business targets
• Project management and administration in line with our Business Management System
• Creative input to delivery of pitches and events

The Individual

• Proactive, organised and methodical
• Commercially astute
• Creative
• Strong attention to detail
• Strong interpersonal and communication skills
• High quality standards

As a member of WRG Creative Communication Ltd you will be expected to work within the operational structure of the WRG Business Management System.

WRG is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

About us

Part of The Creative Engagement Group, WRG is the live communication agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.

Joining our global team will give excellent opportunities for professional growth as you work alongside many of the live communication industry’s most talented professionals.

The Healthcare sector is hugely important with many well-established and growing accounts in this area.

At a pivotal point in our global expansion, we are now recruiting a Content Manager to join our growing Exhibitions team in Philadelphia.

You will have a passion to create and execute ideas that make the client’s exhibition unforgettable. You will improve the agency’s standard of exhibition design and contribute to an open culture of integrated creativity. It is likely that you will have experience working in medcomms, medical advertising or the pharmaceutical sector

The Role

• Create, manage and utilize promotional and non-promotional scientific and pharmaceutical assets in a convention and exhibit environment
• Co-ordinate with brand teams and their agencies, across a portfolio
• Understand and manage asset longevity, long term use and use at a specific convention
• Take assets through regulatory processes
• Monitor assets at each convention to ensure compliance for use
• Be part of the Environments team creating concepts that challenge the standard exhibition design
• Helping us to pitch for new business through design and proposal content
• Act as a central point of contact for all content related assets
• Ensure all campaigns adhere to the relevant legal and regulatory restrictions
• Work closely with appointed medical communications agencies on the content of materials
• Take content developed by the studio and digital team and manage to final production, including reviewing and proofreading as necessary
• Ensure costs are monitored accurately ensuring the correct margins are achieved

The Person

• Knowledge of production processes for interactive details, video and digital collateral
• Understanding of product branding and how this should be applied consistently across all exhibition related assets
• Ability to prioritise own workload within set deadlines
• Excellent proofreading skills
• Show tenacity and resilience to make concepts a reality
• Possess a high level of competency in written English with an aptitude for creative writing
• Ability to translate the brief into a great exhibition
• Proactive, organised and methodical
• Meticulous in detail

Specialising in live, marketing & healthcare communication, we work with some of the world’s best known brands bringing to life their messages through events and conferences in the UK and around the globe.

The successful candidate will have overall control and management of multiple logistics operations in support of the efficient delivery of high level quality and timely conferences/events throughout the world.

Organising numerous event activities, deadlines, suppliers and clients in support and delivery of excellent service, whilst being commercially aware at all times possessing an ability to keep calm when under pressure.

Preferential skills/experience:

• Project Management experience with Pharmaceutical clients
• Knowledge of delegate registration systems
• Highly Motivated
• Positive/can do attitude
• Excellent literacy skills
• Proficient in Microsoft Office
• Lateral thinker with a keen eye for detail
• Proactive, organised and methodical
• Excellent proof reading and attention to detail skills
• Excellent budgeting skills and commercial awareness
• Strong people management skills
• Strong team player
• Ability to mentor team members
• Excellent interpersonal skills both in person and by phone, with high professionalism
• Fantastic customer service ethic and high expectations of quality
• Strong communication skills

Specialising in live, marketing and healthcare communication, we work with some of the world’s best known brands bringing to life their messages through events and conferences in the UK and around the globe.

As part of our Healthcare Logistics team you will work for one of our key pharmaceutical clients, responsible for the efficient delivery of conferences and events around the world.

The ideal candidate will have significant experience leading event management, from pitch / proposal stage through to completion, and will have specific experience of R&D events - Investigator Meetings, Advisory Boards etc.

The successful candidate will oversee multiple operations at one time, face numerous deadlines, and orchestrate the activities of several different groups of people in support and delivery of excellent client service, whilst being commercially aware at all times.

Key Responsibilities

• Lead and manage the event logistics from venue search, pre-work, on-site to post event reconciliation, including managing the suppliers (hotel, DMC, external venue, travel agency)
• Oversee and monitor the delegate management process and willingness to take on the delegate management role for smaller meetings
• Ability to manage work in respect of tight deadlines & multi-tasking, handling several projects at any one time
• Accurate preparation and management of detailed budgets
• Leading and Managing project teams
• Perform and prepare recommendations for complex venue searches Negotiate and build relationships with external venues and suppliers in order to achieve the required objectives for all events

The Ideal Candidate

• Significant experience leading events, from proposal stage to completion in the pharmaceutical sector
• Well versed in regulations of the pharmaceutical sector
• Excellent negotiation and relationship skills
• Commercially focussed
• Calm under pressure
• Enthusiastic, highly motivated, proactive, positive with excellent attention to detail
• Registration systems experience (Certain preferred)
• The flexibility to travel overseas and work from other agency locations in the UK
Apply for this position  >

WRG, part of The Creative Engagement Group, is the live communications agency that shapes memorable experiences for some of the world’s most ambitious people and organisations.

We are a creative strategic partner to some of the world’s best known brands bringing to life their messages through events and conferences across the globe. Our mission of ‘Create Unforgettable’ drives our approach in developing live events that deliver tangible results.

We now have a number of opportunities in both our London and Manchester offices for Live Event Producers with 5+ years’ experience of delivering corporate events for global brands within an agency setting.

Working in collaboration with other internal departments and Account Directors the roles will sit within the existing Live Events team and require the development and execution of creative content along with excellent project and financial management skills in order to lead, drive and develop all aspects of the day to day delivery of a range of international events for a variety of clients.

The Role

• Take overall responsibility for the production of live event projects to include ownership of the day to day client relationship, delivery of all aspects of the programme, management of the project team and responsibility for the projects commercial success
• Lead the content development aspect of projects to shape the overall look, feel and messaging (supported by Creative Director and Art Director where appropriate)
• Work with C level clients to develop & execute detailed session content that aligned with the broader look, feel and messaging of the project as a whole
• Provide pre & post-event communication consultation, setting of objectives, planning and leadership of execution with appropriate supporting team members (Digital, Video, Studio, Scriptwriting etc…)
• Actively build and sustain positive senior level client relationships, providing continuous strategic direction, whilst helping facilitate the first class delivery of work by the Agency
• Maximise income opportunities whilst providing best value for the client
• Embrace the Agency’s values and continually seek ways to build stronger and long-lasting initiatives which bring the values to life
• Actively promote the full range of services that are available within WRG to build the strength of the business relationship through delivery of value added services
• Ensure compliance to both our ISO 9001 Quality Management System and ISO 20121 Sustainability Event Management System standards. Our commitment to delivering the highest quality in all our events, exceeding customer expectation and continually improving and innovating our service so that we deliver our sustainability commitment

The Individual

• 5+ years live event project management and production experience within an agency setting ideally with corporate B to B focused experience
• Proven pedigree in working with C level clients to develop relevant and engaging content ideally within the healthcare sector
• Ability to create deliver intelligent, integrated creative solutions
• Confident and engaging presenter
• Client centric
• Excellent interpersonal skills with the highest level of professionalism
• Ability to lead, mentor, develop and engage with assigned teams
• Fantastic customer service ethic
• Exceptional production values
• Excellent understanding of different communication channels/media highly motivated with a positive, can-do attitude
• Excellent literacy and numeracy skills
• Commercially intelligent with excellent negotiation skills
• Methodical, proactive, organised with an eye for detail
• Punctual and deadline driven