What’s the point of communicating if no-one remembers what you’ve said?
We create memorable experiences that evoke emotions, shape opinions and make things happen.
Live events. Exhibitions. Employee engagement. Video and digital content.
We’ve been doing this and more for over 25 years – all by serving a single idea.
Experience Create Unforgettable
Our brand.
Our ethos.
Our benchmark.
11:33
Manchester, UK
Forging work for Healthcare, Financial and Professional Services and more for over 20 years, our busy building remains as committed to delivering quality as it did in the industrial revolution.
Beneath original beams and rusty features in the vast attic space of the Merchants Warehouse on the Bridgewater canal, WRG’s directors sit next to fresh-faced juniors in the spirit of true collaboration.
11:33
London, UK
As vibrant as any of those on nearby Oxford St, the dynamic ‘shop front’ of our London office showcases our work and proudest moments.
A former fashion house, its quirky features and glass-roofed boardroom provide an ideal central meeting place for a tailored meeting with partners, suppliers and our energy, finance, technology and healthcare clients.
06:33
Philadelphia, USA
Established to serve national and global Healthcare clients clustered in the Northeast, our rapidly expanding US office now serves other sectors such as Technology and Financial & Professional Services.
Working in the heart of Center City, our team is inspired by the deep history and pioneering spirit of the nation’s first capital. With a growing reputation for creativity and a can-do approach WRG is proud to be part of the Philadelphia community.
12:33
Basel, Switzerland
At the very heart of Europe — where France, Germany and Switzerland collide — one in ten of this city’s tri-lingual inhabitants work with and for the pharmaceutical and life science industries…
As part of The Creative Engagement Group, WRG seeks to create and deliver unforgettable content and experiences.
It employs more than 150 staff with offices in Europe and the US. The company has over 25 years’ experience working across categories including: Healthcare, Energy, Technology, Luxury, Retail, FMCG and Financial & Professional Services.
Our family of offices around the globe gives us the best of both worlds.
We can create and deliver projects built across different time zones, and offer opportunities to work across and from the US, Europe and beyond.
We’re flexible, respectful and creative, and speak over fifteen languages. We all know each other — and like it that way. Each of our offices may have their own distinct character, but we’re very much one WRG.
Our people come from a diverse range of backgrounds — live events, business, logistics, technology, web, print, advertising, film, television and theatre. All ready to apply their talents to different areas we work in.
Lion tamers, tree cabin builders, data jugglers, playwrights and ethnologists — you too can apply. Because we don’t believe in shackling people to a résumé.
If you’ve a desire to work across a new discipline, we won’t stop you. Because we’re more interested in what our people are like off the page than on it.
Whether working across cultures on global launches — or more local, intimate events — we always need inspired and inspiring people to Create Unforgettable.
Vacancies
Content Manager
WRG Manchester
At a pivotal point in our global expansion, we are now recruiting a Content Manager to join our growing Exhibitions team in Manchester. You will have a passion to create and execute ideas that make the client’s exhibition unforgettable
What you will be doing
- Oversee the creation, management and utilisation of promotional and non-promotional scientific and pharmaceutical assets in a convention and exhibit environment
- Co-ordinate with brand teams and their agencies, across a portfolio
- Understand and manage asset longevity, long term use and use at a specific convention
- Manage assets through regulatory processes
- Monitor assets at each convention to ensure compliance for use
- Be part of the Environments team, creating concepts that challenge the standard exhibition design
- Helping us to pitch for new business through design and proposal content
- Act as a central point of contact for all content related assets
- Ensure all campaigns adhere to the relevant legal and regulatory restrictions
- Work closely with appointed medical communications agencies on the content of materials
- Take content developed by the studio and digital team and manage to final production, including reviewing and proofreading as necessary
- Ensure costs are monitored accurately ensuring the correct margins are achieved
What do you need to have
- Knowledge of production processes for interactive details, video and digital collateral
- Understanding of product branding and how this should be applied consistently across all exhibition related assets
- Ability to prioritise own workload within set deadlines
- Excellent proofreading skills
- Show tenacity and resilience to make concepts a reality
- Possess a high level of competency in written English with an aptitude for creative writing
- Proactive, organised and methodical
- Meticulous in detail
Congress Project Manager
WRG Manchester, London
Do you have experience with medical congresses? Do you strive to deliver an exceptional service? If this is you, we would love to chat!
What you will be doing
- Co-ordinate all stakeholders (clients & agency colleagues) to ensure delivery of all client-led congress activity, on time and on budget
- Chair and lead all project calls, including preparation of agenda, briefing materials and minutes
- Escalate delivery / budget concerns to client lead and / or internally as required with recommended resolution
- Create and manage project management budget, including control of scope creep
- Prepare and manage project timeline
- Work with relevant departments to ensure delivery of core project components, e.g. logistics, exhibition stand, film, technical production, working with other agencies where appropriate
- Deliver specific project elements including satellite symposia, internal meetings etc. (involving both logistics and production)
- Maintain oversight of core congress documentation
- Provide guidance on compliance (industry standards or client regulations)
- Oversee the delivery of project artwork/design, ensuring creative output meets the creative brief and is accurately provided to the requisite quality
What we are looking for
- Must have experience of delivering event for the pharmaceutical industry
- Must also have an understanding of global medical congresses
- Strong project management skills
- Excellent client / stakeholder management skills
- Ability to influence others and lead a team
- Knowledge of exhibition, symposia and logistics management preferred
- A thoughtful problem solver
- Attention to detail
- Good negotiation skills
- Excellent literacy skills & knowledge of Microsoft Office
- Able to travel globally on a regular basis
Marketing Manager
TCEG Manchester
At a pivotal point in our global expansion, we are now recruiting a Marketing Manager to join our growing team in Manchester.You will ensure the approach to TCEG marketing and new business is managed and coherent.
What you will be doing
- Identifying target markets and developing strategies to communicate with them
- Remain connected with all aspects of WRG’s service lines in order to use examples of our work to drive commercial benefit and profile.
- Work closely with the Marketing Manager in The Moment to ensure there is a consistent marketing approach across TCEG and obtain a single line of sight across case studies, marketing collateral and content
- Drive the creation of and consistency in WRG marketing stories and case studies for new business and marketing purpose
- Engage with the PR agency Goldbug as a key point of contact with Russ for news stories within WRG
- Drive TCEG and WRG digital marketing and presence
- Drive new business initiatives
- Collaborate with discipline leads and client engagement directors to explore opportunities for organic growth
- Help drive thought leadership with new thinking and initiatives
- Edit and craft case studies, tenders, RFI’s and pitch materials. Engage with client leads to ensure case studies are completed and shared.
- Assist where appropriate on pitches
- Monitor and analyse market trends
- Study competitor’s products and services
- Explore ways of improving existing products and services and increasing profitability
What do you need to have
- Excellent communication, writing and facilitation skills
- Ability to manage multiple projects
- Creative and innovative approach
- Proactive
- Able to generate credibility and respect at all levels
- Commercially aware
Digital Project Manager - USA
AXIOM Yardley
Axiom is seeking a Digital Project Manager to support our Senior Director of interactive platforms and digital development to assist in the management of critical digital tasks, testing, and troubleshooting of technical issues should they occur.
What you will be doing
- Embrace and master our digital solutions and services in a timely manner to ensure we continue to deliver digital solutions quickly and effectively for our clients
- Track digital project deliverables and ensure alignment with client deadlines
- Ensure projects adhere to frameworks and all functional documentation is maintained appropriately for each project
- Communicate with internal/external development teams and ensure all members are executing delegated tasks
- Assess project risks and issues and provide solutions where applicable
- Troubleshoot technical issues when they occur and route to appropriate resource to address
What we are looking for
- Experience in the web, digital and content space
- Experience delivering digital solutions in multiple browsers, devices and operating systems
- Testing and quality management experience
- Experience working on multiple projects
- Knowledge of CSS and HTML required
- Knowledge of Microsoft Word, PowerPoint, and Excel required
- Experience using Google Documents and FTP sites such as Dropbox and WeTransfer required
- Familiarity with Adobe Creative Cloud preferred
- UX/UI experience preferred
- Familiarity with Java Script preferred
- Solid technical background with an ability to address accessibility and compatibility issues
- Testing and quality management experience
- Excellent organization and time management skills
- Communication and team management skills
Live Technical Manager
JUST COMMUNICATE Buckinghamshire
This role is pivotal to our growing agency! We are looking for a Technical Manger to join our Buckingham office.
What you will be doing
- Develop and execute Live meeting projects within the Pharmaceuticals space on behalf of Global Pharmaceutical and health sector clients. An awareness of the Healthcare/Pharma Live meeting environment is a bonus but not essential
- Must demonstrate proven account/high level Client management skills. Demonstrate strong and senior client management and relationship building abilities, including a keen understanding of client needs, objectives. Be perceived as client “goto” person for all live/meeting related questions, issues and project management
- Be client perceived subject matter expert relating to AV/ technical/room set up and any ancillary Live event/conference/meeting activities.
- Demonstrate a firm understanding of all technical aspects of the Live production space, including appropriate familiarity with “standard” live equipment installation and set-up (audio, projection, lighting and stage set up)
- Manage live meeting projects ranging from small meeting room set up with simple meeting AV set up to launch type events with multiple projects running consecutively with multiple client stakeholders and client agencies. Managing/overseeing technical aspects of congress symposia working with local in-house AV/technical crew
- Have ability to project manage and oversee multiple live projects at any one time including back to back projects during high delivery season
- Work with internal support teams to develop live project proposals, including any graphic/art working elements, external supplier and internal TCEG partner input. Working with varying electronic formats (PowerPoint, Word/PDF etc)
- Demonstrate solid project management, tracking and status reporting documentation working with existing and new project management tools as appropriate
- Manage and negotiate with external AV, stage set and production suppliers ensuring quality, best price and effective installation on site
- Ideally ability to create own room set up floorplans/room layout drawings is a definite bonus
- Ability to travel, sometimes for extended periods and on occasion short notice. Be client point person to manage all aspects of the Live meeting
- Act as supervisor and project lead of freelance technical staff and suppliers on site, develop respectful and effective working relationships with JC existing and new freelance and supplier partners
- Work with venue and client partner agencies in developing Live proposals including offering consultative advice, producing room set up/AV kit proposals. Attendance on planning calls and face to face meetings including acting in capacity of subject matter expert, advising and providing technical insight and guidance at site visits with client and external parties
- Be aware of and manage transport/venue parameters and plan accordingly working with external teams to effectively plan transport, get in/out of Live events and meetings
- Take ownership of client account, project, budgeting, invoicing and reconciliation of projects, ensuring profitability and that corporate margins are met
- Creative ability to develop innovative and targeted stage set/room dressing and layout concepts working with internal graphics, project coordination and transport logistics team
- Negotiate best price from external suppliers/contractors
- Manage account/project financials through Procim providing financial updates/project status updates to Just Communicate Senior Management when requested
- Responsible for contributing to identifying organic growth within the Live space. Sourcing pitch opportunities and additional project opportunities via existing clients and where possible identifying new business leads.
- Where possible “fill the white space” working with the extended TCEG teams. Be an ambassador for Just Communicate and the wider TCEG.
- Manage internal/external resources to deliver client projects on time and to agency quality standards
- Establish project deliverable timelines and manage timelines for deliverables effectively
- Work in a productive and flexible manner to manage own project workload
- Have ability to put together compelling and effective project solutions/client proposals
- Act as central point of contact for all aspects of a project and colleagues as appropriate
- Lead the Live project proposal processes through design and proposal content and end delivery to client
- Put together the final proposal and supporting documentation that answers the client brief and are within the specified budget
- Provide high quality campaign execution, which may include the involvement of appropriate 3rd party resources from within both the internal/external infrastructure of the agency. Whilst ensuring all campaigns adhere to the relevant legal and regulatory restrictions
- Responsible for the effective and profitable management of client account and their projects with a “can do” attitude
- Take responsibility for the design of any project you are involved in, from initial concept through to client delivery
- Actively follow all “Sign Off” procedures and comply with agreed agency guidelines
- Foster key internal business relationships, i.e. Finance, Human Resources, I.T, Digital etc.
- Ensure compliance of all activity with relevant client and internal regulatory bodies
- Have a voice, utilise your ideas and share them with the agency. No idea is a bad idea
- Keep abreast of industry changes, new technology, attending shows and reading literature, where applicable
- Strive to ensure highest quality in all our events, exceeding customer expectation and continually improving and innovating our service so that we deliver our sustainability commitment
- Work with H&S team to provide all appropriate method statements and risk assessments for live activities
- Ensure costs are monitored accurately ensuring the correct margins are achieved
- Liaise/manage both internal and external resources applied to your project/activity
- Liaise with congress secretariats, venue organisers etc to arrange on site services such as power, internet, H&S procedures etc
- Ensure correct accordance with H&S compliance
- Attend on site to oversee project implementation. Be the point for contact for Client across all live activity
- Travel-attendance at client meetings, telcoms, site visits and trade shows where appropriate
- Post show budget reconciliation
- Take ownership of own career development. Adherence to personal development process
- Be an ambassador for Just Communicate demonstrating creativity, problem solving, high level client management abilities in a senior client facing role
What we are looking for
- Possess technical ability and awareness of the Live conference, meeting production space including set up, audio, lighting and projection.
- Be familiar with AV/Live technical equipment set up working across small meetings, standalone launch type events, symposia technical management working alongside venue in house AV and technical teams
- Have ability to create floor plans relating to meeting room set up, seating arrangements, stage set design and implementation and AV technical deployments
- Experience in producing crew call sheets, on site program overviews etc relating to live meeting activities
- Demonstrate a good IT knowledge working across multiple software platforms
- Be a consultative partner to client with ability to offer advice and guidance on appropriate room set up, equipment needs and be able to perform site visits with client offering technical guidance where required
- Having ability and extensive experience to show call meetings managing and working with AV/technical crew
- Be an innovator, demonstrating creative and new emerging Live technology awareness
- Know how to work constructively with others, demonstrate solid delegation skills where required
- Manage self and other expectations, having the ability to “bounce back”
- Have proven ability to come up with ideas/solutions to specific executions which answer the brief
- Possess solid negotiation skills (Client, Venue, Suppliers, freelancers, contractors etc)
- Have a keen eye for creative and detail
- Possess a high level of competency in written English and verbal communication skills
- Through excellence build trust and reputation within client account
- Show tenacity and resilience in all that you do
- Complete responsibility for own Live meeting account/s and projects together with all operational and financial components
Delegate Manager – Congress Logistics
TCEG Manchester, London
This is a healthcare specialist role that will support the Project Manager and designated team in the effective and timely delivery of the overall logistics activity, across pre-production, on-site and post-production, specialising in congresses.
What you will be doing
- Research, evaluate and accurately/comprehensively prepare all delegate communication material in support of the smooth transition and attendance of invited guests at relevant conferences/events
- Collaboratively work with venue and other suppliers/providers, both before and during the conference/event, in support of a flawless delegate experience
- Continuously provide high-quality on-site support, helping facilitate the first-class delivery of work by the team
- Efficiently and successfully organise and coordinate the logistics and administration of all assigned congress registration, travel and accommodation requirements in support of the clients activity
- Efficiently respond to queries, from internal and external personnel, ensuring that all calls are redirected if necessary and responding in a polite manner consistent with the values of WRG
- Produce, review, monitor, update and action all project-related documentation, ensuring that appropriate records are maintained and filed correctly
- Communicate effectively in writing and verbally building positive relationships with team members, clients and suppliers/freelancers
What we are looking for
- Experience in the use of registration systems (Certain SaaS preferred)
- Delegate management experience in the pharmaceutical sector
- Highly motivated, with a positive, can-do attitude
- Excellent literacy and numeracy skills
- Proficient in Microsoft Office
- Lateral thinker with a keen eye for detail
- Proactive, organised and methodical
- Excellent proof reading and attention to detail skills
- Excellent budgeting skills
- Excellent interpersonal skills both in person and by phone, with high professionalism
- Fantastic customer service ethic and high expectations of quality
- Strong written and verbal communication skills
- Strong presentation skills
- Ability to manage work in respect of tight deadlines and multi-tasking, handling several projects at any one time
- Flexible to work overseas
Content Strategist
TCEG Manchester, London
We are looking for a Content Strategist to develop clear and inspiring strategic thinking that shapes ground breaking creative solutions for our clients! If this sounds like you, please get in touch!
A bit about the role
As a Content Strategist, you will work in partnership with Producers to design and develop engaging, creative, memorable, strategic content.
This will mean diagnosing business objectives in terms of audience behaviour change, identifying the right platforms for engagement to deliver that change, and creating the single-minded proposition from which the creative approach will spring. Candidates should be able to create integrated ‘Connected Engagement’ strategies for projects and work adeptly to apply an agnostic solution to specific, often highly specialised, channels, with a focus on live events and the accompanying AV and digital content.
What you will be doing
- Lead the content development aspect of projects to shape the overall look, feel and messaging (supported by Content Producer, Creative Director and Art Director where appropriate)
- Work with C-level clients to develop and execute detailed session content that aligns with the broader look, feel and messaging of the project as a whole
- Provide pre- and post-event communication consultation, setting of objectives, planning and leadership of execution with appropriate supporting team members (Digital, Video, Studio, script writing, etc)
- Actively build and sustain positive senior-level client relationships, providing continuous strategic direction, whilst helping facilitate the first-class delivery of work by the agency
- Maximise income opportunities whilst providing best value for the client
- Embrace the agency’s values and continually seek ways to build stronger and long-lasting initiatives which bring the company values to life
- Actively promote the full range of services that are available within TCEG to build the strength of the business relationship through delivery of value added services
- Ensure compliance to our quality standards, delivering the highest quality in all our events, exceeding customer expectation and continually improving and innovating our service
- Act as an internal resource, championing our strategic capabilities and creative output whenever possible
- Contribute to thought leadership via blogs, whitepapers, etc
- Develop new business wherever possible including leading and managing competitive pitches where necessary
- Attend and manage rehearsals and stage familiarisation off- and on-site (where appropriate), with a view to improving the audience experience
What you need to have
- Ability to empathise with clients, consumers and brands
- Hands-on creative approach
- Storytelling narrative development
- Understand the principles of engagement and behavioural influence
- Experience of developing and managing connected integrated campaigns for discrete and potentially specialist audiences
- Ability to demonstrate the competence and degree of authority necessary to influence colleagues and clients
- Agnostic approach to channels, with deep a perspective and experience in live events
- Ability to bring gravitas, charisma and passion to win people over at every level of an organisation
- Excellent communication skills
- Confident and engaging presenter
- Fantastic customer service ethic
- Solutions focused
- Lateral thinker with a key eye for detail
- Proactive, organised and methodical
Executive Producer
WRG Philadelphia
Our Live Events team in the US is growing! We are looking for an experienced Executive Producer to come on-board to lead our team to success!
A bit about the role
Provide line management leadership, support and guidance to the US Live Event team to ensure the seamless delivery of projects that meet the agency’s creative ambition, production values and commercial targets.
Effectively lead and manage project teams to ensure consistent provision of high-quality client deliverables and communication solutions.
What you will be doing
- Ensure the highest standards of quality in all areas of production and event delivery
- Take sole responsibility for the team and suppliers on-site to ensure that all Health & Safety and best practice is met
- Provide hands-on support to the team in the development of creative, strategically-focused content
- Provide high-quality creative briefs, idea generation, campaign executions across all media, ensuring all communications deliver the ‘Create Unforgettable’ ethos
- Deliver income targets and margins set for the assigned accounts/projects to maximize revenue opportunities whilst providing best value for the client
- Attend client meetings, pitches and credential presentations to support the team, Client Directors and other members of the agency in building the agency profile and helping create industry-leading pitches
- Ensure team members are effectively managed, mentored and encouraged to develop their talents and skills. Ensure they have the opportunity to develop in line with their Skills Logs and Career Development Plans in conjunction with Head of Live, HR and their own individual needs
- Develop, deploy and maintain departmental processes and systems to ensure effective and efficient delivery of projects by project teams
- Embed a commercially minded culture and support the project teams to maximize all commercial opportunities
- Provide thought leadership and expertise across the group to evaluate, plan and implement business opportunities and tenders
- Actively build and sustain positive senior-level client relationships and provide continuous strategic direction through understanding the brand, business and the markets of our clients
- Work alongside the Operations team to build and maintain a broad supplier and freelancer network to ensure the agency works with the best people in the industry
- Continuously adapt and adjust approaches to remain fresh, cutting edge and ahead of the industry curve
- Actively promote The Creative Engagement Group’s (TCEG) services, internally & externally, and work closely with all Heads of Departments to provide a high quality, integrated service offer
- Embrace the agency’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that bring them to life
- Adhere to WRG’s code of business conduct and comply with all company policies and procedures to ensure compliance of all activity with relevant regulatory bodies
What we are looking for
- Extensive (10+ years) agency side with internal communication/B2B-focused conference production experience for global corporate clients
- Highly developed people management and leadership skills with a natural ability to mentor and develop a talented Live Events team
- Proven ability to work with executive-level clients to develop relevant and engaging content (healthcare experience preferred)
- Wide-ranging experience of creating (and presenting) strategically focused, creative and commercially beneficial pitches
- Commercially astute with excellent negotiation skills and an entrepreneurial spirit
- Up to date with the latest industry trends and insights
- Methodical, proactive self-starter with an eye for detail
- Proven pedigree in developing relationships
- Fantastic customer service ethic
- High expectations of quality and flawless service delivery
- Highly motivated with a positive, can-do attitude
- Excellent literacy and numeracy skills
- Proactive, organized and methodical
- Punctual and deadline driven
- Confident and engaging presenter
- Able to work in any media across the creative spectrum
- Sound technical knowledge (advanced level)
- Proficient in Microsoft Office and other software relevant to the role/company
- Enthusiasm in abundance!
Senior Project Manager - Healthcare Logistics
WRG Manchester
We are looking for an experienced Senior Project Manager to join our Healthcare Logistics team! If you have experience managing complex projects and have a wealth of healthcare knowledge, we would love to chat!
A bit about the role
Specialising in live, marketing & healthcare communication, we work with some of the world’s best known brands, bringing their messages to life through events and conferences in the UK and around the globe.
The successful candidate will have overall control and management of multiple logistics operations in support of the efficient delivery of high-quality and timely conferences/events across the world.
This role involves organising numerous event activities, deadlines, suppliers and clients in support and delivery of excellent service, whilst being commercially aware at all times and possessing an ability to keep calm when under pressure.
What we are looking for
- Significant event/project management with pharmaceutical event experience and well-versed in pharmaceutical regulations
- Excellent project management and people management skills
- Excellent interpersonal skills
- Highly professional with a client-centric focus
- Ability to take full responsibility of budget management and profit margins
- Ensuring logistics quality and sustainability procedures are followed on each event, and ensure appropriate records are maintained
- Experience of resource management
- Clear, concise and confident communicator
- Ability to lead, mentor, develop and engage with assigned teams
- In-depth knowledge of venues and ability to perform and prepare recommendations for complex venue searches
- Commercially aware with fantastic customer orientation
- Proven negotiation skills
- Punctual and deadline driven
- High expectations of quality and flawless service delivery
- Highly motivated with a positive, can-do attitude
- Certain SaaS experience preferred (or a good knowledge of delegate registration systems)
- Flexibility to travel overseas and work from other agency locations in the UK
Training Programme Manager
TCEG Manchester
We have a unique role at TCEG! We are looking for somebody with the experience to come on board to really make a difference to our employees and clients!
A bit about the role
WRG and TCEG are recognised for developing world-class exhibitions and booth spaces for our clients. Congress attendance represents an ongoing investment and a core engagement and marketing strategy to connect with key target audiences. Having a motivated and skilled team on site is a critical differentiator to the level of engagement generated during these meetings. In response to this, the TCEG group have created a new UK Training Manager position. The Training Manager is responsible for the development and delivery of client exhibition stand training programmes. This includes the design, development and creation of a WRG/TCEG exhibition training programme and supporting materials, identifying specific competencies and capabilities required and delivery of the training sessions to the client congress staff. This will also include the identification and development of critical success measures, to monitor the impact of the training during and after the event.
What you will be doing
- Design and develop a WRG/TCEG exhibition stand training programme, including materials, that targets the critical skills, competencies and capabilities required of exhibition staff. This includes identifying the core competencies and skills of high-performing staff, such as influencing and communication skills/techniques, how to build customer relationships, networking, and confidence
- Work in collaboration with WRG Client Service Directors to identify and understand the needs of our clients, and shape bespoke programmes to meet these needs
- Design and delivery of a bespoke, in-house training programme to client congress staff (framework in existence) prior to the exhibition, and assess the level of skill achieved to ensure that the client is delighted
- Identification and development of critical skills/CSFs that enable objective measurement and monitoring of the impact of the training programme before, during and after the congress/event. We want to be able to measure the delivery and uptake of the skills training as well as the impact this has
- Familiarity with the ABPI Code of Practice and compliance regulations.
- Work across the TCEG group to identify other business opportunities to develop the programme further
What we are looking for
- Experience in leading in the development of (adult) training programmes
- Experience in a pharmaceutical sales role, or a similar commercial role within the pharmaceutical or healthcare industry
- Experience in, or good understanding of, a congress or exhibition environment in this sector
- Experience of managing others (e.g. Project Managers, Trainers)
- A strong communicator, presenter and trainer
- Self-motivated, enthusiastic and passionate about the impact that strong personal communication and engagement can make
- Must be able to demonstrate the ability to generate and maintain strong commercial and professional relationships
- ABPI qualification would be advantageous, as well as familiarity with compliance rules in the pharmaceutical industry
- Bachelor’s degree desirable. For individuals with appropriate training or sales experience but without a degree, two A levels and five GCSE at A-C including English Language, Maths would be acceptable
- Based in the Manchester area but willing to travel to complete work commitments; comfortable and confident to travel internationally
Senior Producer
WRG Manchester, London
Our Live Events team is expanding! We are looking for Senior Producers to come on board to take our clients experience to the next level!
What you will be doing
- Embrace the agency’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives which bring the values to life
- Ensure the highest standards of quality in all areas of production and event delivery
- Deliver income targets and margins set for the assigned accounts/projects, maximising revenue opportunities whilst providing best value for the client
- Provide high-quality creative briefs, idea generation, campaign executions across all media, ensuring all communications deliver the 'Create Unforgettable' ethos
- Ensure team members are effectively managed, coached, mentored and encouraged to develop their talents and skills. Ensure they have the opportunity to develop in line with their Skills Logs and CPD plans, in conjunction with Head of Production, HR and in line with their individual needs
- Take responsibility (alongside Executive Producer/Client Director) for the team and suppliers on-site ensuring all H&S and best practice is met
- Adhere to TCEG code of business conduct, and comply with all company policies and procedures, ensuring compliance of all activity with relevant regulatory bodies
- Ensure that project teams are familiar with and are working to ISO procedures at all times
- Actively build and sustain positive client relationships, providing continuous agency support and direction by understanding the brand, business and client’s market/s
- Develop agency relationships (alongside Executive Producer/Client Director) with designated clients to ensure key contacts become advocates of WRG within their organisation
- Actively promote the full range of services that are available within The Creative Engagement Group (TCEG) to build the strength of the business relationships through delivery of value added services
- Maintain a broad supplier and freelancer network to ensure that the agency works with the best people in the industry
- Continuously adapt and adjust approaches to remain fresh, cutting edge and ahead of the industry curve
- Acts as an ambassador for TCEG
- Ensure compliance to both our ISO 9001 Quality Management System and ISO 20121 Sustainability Event Management System standards (our commitment to delivering the highest quality in all our events, exceeding customer expectation and continually improving and innovating our service so that we deliver our sustainability commitment)
- Manage assigned TCEG production teams with their project work flow and ensuring they meet the required quality standards
- Effectively deliver client activity through active team management and engaging partner, freelancer and supplier support
- Consistently provide high-level creative and strategic thinking that drives solutions for clients and inspires the team
- Mentor, guide and engage with junior team members in order to develop our stars of the future
- Ensure teams produce and update all project documentation (budgets, project plans, schedule, contact reports, etc.) in line with ISO 9001 standards
- Ensure that sustainability targets are met on all assigned projects in accordance with BSI 8901
- Support TCEG’s new business programme, working alongside Client Services teams on pitches and proposals
- Actively seek new and engaging technology and solutions to further TCEG’s creative output
- Take an active role in the department attending team meetings, show and tells and supplier visits
What do you need to have
- Highly developed project management and people management skills
- Excellent interpersonal skills with the highest level of professionalism
- Client centricity
- Proven pedigree in developing relationships
- Ability to deliver integrated, strategic, intelligent creative solutions
- Ability to lead, mentor, develop and engage with assigned teams
- Fantastic customer service ethic
- High expectations of quality and flawless service delivery
- Enthusiasm in abundance
- Highly motivated with a positive, can-do attitude
- Solutions focused
- Excellent literacy and numeracy skills
- Commercially minded
- Effective negotiator
- Lateral thinker with a keen eye for attention to detail
- Proactive, organised and methodical
- Punctual and deadline driven
- Confident and engaging presenter
- Able to work in any media across the creative spectrum
- Sound technical knowledge (advanced level)
- Proficient in Microsoft Office and other software relevant to the role/company
Animator
TCEG London
Do you have a passion for storytelling and making characters come to life through animation? Do you enjoy using animation to help businesses tell their story? If so, we would love to chat!
What you will be doing
- Supporting the Creative Lead in the delivery of a number of projects, such as motion graphics, animations, illustration and asset building
- Helping plan and lead the technical workflow and pipeline of animation delivery
- Executing a project from brief through to production and delivery to the highest possible standard
- Translating brand guidelines into engaging, illustrative animation styles
- Utilising a great set of hands-on motion design, character animation, illustration and typographic skills – developing and delivering a number of visual styles
- Working as part of a team to explore briefs and generate ideas
- Assisting with the development, preparation and delivery of creative proposals and pitches, generating style frames, storyboards, and animatics
- Working closely with Creative teams, Designers, Creative Leads, other Animators, Producers and Project Managers
What we are looking for
- Highly skilled user of After Effects
- Experienced with Cinema 4D
- Showreel of illustrative character animation
- Good understanding of post-production workflows and applications within the Adobe Creative Suite
- Design-trained to understand typography, movement and layout
- Strong organisational skills, most importantly file management and methodical workflow
- Ability to interpret a brief and communicate internally
- Experience in working to very tight deadlines
- Excellent eye for detail
Animation Producer
TCEG London
We are looking for a talented Animation Producer to join our embedded team in Brentford to deliver outstanding work for our clients!
Short job description
You will take on overall responsibility for all aspects of animation projects and their production, ensuring they are delivered on time, on budget and to the client's brief and expectations. You will work as part of a team to deliver successful and creative projects.
What you will be doing
- Act as animation production lead for projects and manage all main production phases, through pre-production and production to delivery and relevant client liaison.
- Responding to briefs and pre-production
- Liaising with client and Animation and Creative teams to ensure brief is understood
- Interpreting briefs and writing up proposals in response where appropriate
- Working with Production Manager to set up budgets and work as part of a team to deliver the project
- Undertaking or supervising all aspects of the project pre-production
- Working with the Client Services team to help manage client expectation
- Maintaining constant communication with client, Client Services team and all other key creative personnel
- Serving as primary point of contact for the client, along with the nominated Client Services person
- Liaising with all animation personnel, keeping clear client communication throughout to ensure project is delivered to expectations
- Adhering to brand guidelines, ensuring the animation is complaint
- Ensuring project is delivered on time, on budget and of the correct deliverables
- Attending 'wash up' meetings as required internally and with clients
- Ensure asset libraries are maintained, reviewed and fit for purpose
What we are looking for
- First-class ability to devise creative animation concepts and an outstanding knowledge and understanding of animation production & techniques
- Experience of working in a production environment, for clients or agencies, in delivering animation
- Strong ability to apply creative processes to client briefs
- Ability to understand client requirements and deliver content that surpasses their expectations
- Good network of freelance contacts for animation, motion graphics, music, sound and other production skills
- Editorial experience including reviewing and improving content generated by others and where necessary ensuring third-party content is licensed or copyright free
- Highly motivated
- Positive/can-do attitude
- Lateral thinker with a keen eye for detail
- Proactive, organised and methodical
- Excellent budgeting skills
- Excellent interpersonal skills both in person and by phone, with high professionalism
- Strong written and verbal communication skills
- Ability to manage work in respect of tight deadlines & multi-tasking to work across multiple projects concurrently
Primary location of role
This role will initially be based in our embedded team at our client’s offices in the Brentford area, however travel to our other offices will be required.
Senior Account Executive
WRG Manchester
We are looking for an experienced Account Executive to support and deliver excellent client service, as part of the strategic Healthcare Communications team. If you are a passionate and conscientious person we would love to chat!
What you will be doing
- Delivering effective project management across a variety of project types
- Effectively communicate with all relevant personnel involved with each individual project, ensuring all job-related documentation is filed, and updated according to agency procedures
- Arranging both internal and external meetings
- Preparing and maintaining all project timelines, ensuring that key deadlines are met
- Actively follow all approval procedures in compliance with agreed agency/industry guidelines
- Collaboratively deliver work that is accurate and on brief
- Competently prepare written briefs and clearly verbalise brief to Creative teams
- Collating and writing up minutes following client calls
- Update the account lead (AM/SAM/CSD) of any significant changes to project within a timely manner
- In partnership with the other areas of the business, ensure delivery of comprehensive print and artwork briefs
- Foster key internal business relationships, i.e. Creative, Finance, Human Resources, Digital, I.T etc.
- Practice good working relationship with clients
- Thorough understanding of company financial process (Procim) and takes management over project financial responsibilities
- Work to ensure efficient and good working practices with other departments in the agency to build team reputation and promote teamwork
- Attend onsite meetings and conferences as required from time to time in collaboration with the SAM/AD
- Adhere to WRG’s code of business conduct, and comply with all regulatory Company policies and procedures
- Acts as an ambassador for WRG/The Creative Engagement Group at all times and have a good knowledge of the group agencies and services
What do you need to have
- Demonstrates interest in the pharmaceutical industry or has previous scientific/marketing experience
- Understands the nature of pharmaceutical marketing
- Excellent project management and organisation skills
- Competent in Microsoft Word, Excel and PowerPoint
- Excellent verbal and written communication skills
- Effective time management
- Team player
- Proactive
- Creative
Logistics Project Manager - Healthcare
WRG Manchester, London
Our Logistics team are looking for an experienced Logistics Project Manager to come on board! You will be responsible for overseeing multiple logistics operations at any one time, whist maintaining excellent service.
A bit about the role
You will oversee multiple logistics operations at any one time, face numerous deadlines, and orchestrate the activities of several different suppliers/groups of people in support and delivery of excellent client service, whilst being commercially aware at all times.
What will you be doing
As part of the Logistics team you will work on our largest pharmaceutical account with exposure to other clients covering a variety of sectors, with significant experience leading event management, from proposal stage through to completion.
This role, which includes national and international travel on a regular basis, requires you to have previous experience in the pharmaceutical sector.
The successful candidate will oversee multiple operations at one time, face numerous deadlines, and orchestrate the activities of several different groups of people in support and delivery of excellent client service. Additionally, the ideal candidate must be commercially focused and possess an ability to remain calm under pressure.
- Lead and manage the event logistics from venue search, pre-work, on-site to post event reconciliation, including managing the suppliers (hotel, DMC, external venue, travel agency) and the relevant HCP reporting
- Oversee and monitor the delegate management process and willingness to take on the delegate management role for smaller meetings
- Actively build and sustain positive client relationships, providing continuous support, whilst helping facilitate the first class delivery of work by the team
- Ability to juggle several projects at any one time and work to tight deadlines
- Accurate preparation and management of detailed budgets, including profit margins
- Leading and managing project teams of various sizes and a mix of internal and freelance support
- Perform and prepare recommendations for complex venue searches.
- Negotiate and build relationships with external venues and suppliers in order to achieve the required objectives for all events
- Handling client relationships, managing and setting client expectations
What you need to have
- Significant experience leading and managing events, from proposal stage to completion
- Well versed in regulations of the pharmaceutical sector
- Experience of preparing detailed budgets and management
- Detailed timeline management
- Excellent negotiation and relationship skills
- Excellent pitch and presentation skills
- Commercially focused
- Calm under pressure
- Enthusiastic, highly motivated, proactive and excellent attention to detail
- Registration systems experience (Certain preferred)
- The flexibility to travel overseas and work from other agency locations in the UK
Logistics Senior Project Manager - Live Logistics
WRG Manchester
We are looking to recruit a strong Senior Project Manager to lead multiple complex projects and the assigned teams in the effective and timely delivery of the overall logistics activity, across pre-production, on-site and post-production.
What will you be doing
- Lead the assigned Logistics team to continually seek and deliver class-leading solutions
- Lead, mentor and engage with all levels of team members to develop our stars of the future
- Initiate and oversee accurate project plans and schedules, acting appropriately should the activity change and directly managing and troubleshooting any increased scope
- Clearly communicate with all team members, ensuring all information is correct, up to date, concise and shared in a timely manner
- Provide support and assistance to all colleagues actively working on the project, ensuring that each team member is compliant with all brief specifications and regulations
- Successfully negotiate with third-party providers and suppliers in order to ensure that TCEG secures the best deals around
- Responsible for leading logistical relationships with designated clients to ensure key contacts become advocates of WRG within their organisation
- Actively build and sustain positive client relationships, providing continuous support whilst helping facilitate the first-class delivery of work by the team
- Actively promote the full range of services that are available within TCEG to build the strength of the business relationship through delivery of value added services
- Ensure team members are effectively managed, coached, mentored and encouraged to develop their talent and skills. Provide relevant assistance by creating clear development plans, in conjunction with HR and in line with business and individual needs
- Continuously adapt and adjust approaches to benefit the client needs ensuring high standards of client satisfaction
- Take full responsibility of budget management and cash flow for assigned projects
- Commercial awareness - maximise income opportunities whilst providing best value for the client, review of management fee vs time in addition to third party cost savings and opportunities to create added value
- Champion visionary opportunities in the successful development of new and innovative technologies, which enhance our industry knowledge and develop our market leading capabilities
- Act as an ambassador for TCEG at all times
What you need to have
- Solid event management experience gained from a variety of large-scale projects and events, a specialist in complex logistics
- Ability to multi-task and prioritise/delegate workload as necessary, on an individual and team basis, including management of tasks ranging from accommodation, venue, AV & staging requirements, catering, transport, registration and the registration process
- Ability to work to tight deadlines in a high-pressure environment and enjoy working with both internal and external stakeholders, suppliers and teams
- Proven pedigree in developing client and supplier relationships and the ability to deliver market leading capabilities in the logistics field
- Highly motivated and enthusiastic
- Excellent financial and resource management skills combined with good negotiation skills
- Positive, can-do attitude
- Excellent communication and literacy skills
- Idea generation and solutions focused
- Lateral thinker with an impeccable eye for detail
- Strong presentation skills, with proven track record of pitches and leading client meetings
- Excellent interpersonal skills both in person and by phone, with high professionalism
- Ability to lead, mentor, develop and engage with assigned teams
- Fantastic customer service ethic and high expectations of quality
- Flexibility to travel and work outside of normal office hours
- Extensive industry and project management experience
General Enquiries
Media Enquiries
Careers Enquiries
WRG Manchester
General enquiries
T: +44 (0) 845 313 0000
E: hello.manchester@wrglive.com
Merchants Warehouse,
21 Castle Street,
Manchester,
M3 4LZ,
UK
WRG London
General enquiries
T: +44 (0) 845 313 0000
E: hello.london@wrglive.com
36 Great Titchfield St,
London,
W1W 8BQ,
UK
WRG Philadelphia
General enquiries
T: +1 267 930 3570
E: hello.philadelphia@wrglive.com
1800 John F Kennedy Blvd.
Suite 503
Philadelphia
PA 19103
USA
WRG Basel
General enquiries
T: +44(0)845 313 0000
E: hello.basel@wrglive.com
5th floor,
Innere Margarethenstrasse 5,
4051 Basel,
Switzerland
Some of our team
Russ Lidstone
CEO
Over twenty-five years’ experience in marketing communications as strategist and CEO
David Sharrock
COO
Trained as an accountant with Ernst & Young
Graeme Beavers
VP, North America
WRG’s presence in North America
Mark Gass
Executive Creative Director
Advocate of our ‘Create Unforgettable’ ethos
Kath Goodson
Client Engagement Director
A wealth of experience from a number of sectors
Tim Williams
Operations Director
A central role in direction and operational efficiency
Tim Collett
Head of Live Events
Tim’s mission is to ensure the highest possible standard of creativity and delivery.
Chris Brogan
Digital Creative Director
A passion for design and innovation
Madelaine Allen
Client Engagement Director
Experience of leading global accounts
Charlotte Smithson
Creative Director
Champion for experiential, leading creative projects of all sizes
Jen Robison
Creative Director
Heading up the creative team in WRG Philadelphia
Mark Jackson
Head of Environments
Heading up a talented and expanding team
Andrew Gilkerson
Client & Procurement Director
Uses his corporate procurement background
Ben Atherton
Client Engagement Director
Focus on global events and sponsorship
Laura Hunt
Strategic Planner
Developing ground breaking communication strategies for our clients
Lisa Stevens
Client Director
A passionate and driven Client Director
Gemma Lowry
Head of Hybrid & Virtual Events
Engaging virtual audiences to ensure the delivery of a memorable message
Hannah Parkinson
Marketing Manager
Promotes our stories and manages the WRG marketing approach
Sallie Coventry
Client Engagement Director
Optimising relationships with our pharmaceutical clients
Kristen Waddell
Client Engagement Director
Developing our client relationships in a variety of sectors
Melanie Ingram
Congress Project Director
heading up our entire congress team
Russ Lidstone
CEO
Starting his career at Coca-Cola, Russ has over twenty-five years’ experience in marketing communications as an agency strategist and CEO.
He has held planning and leadership roles in blue chip integrated advertising agencies including McCann, Butterfield Day, HHCL, Lowe, JWT and most recently Havas Worldwide, where he was CEO for over six years.
During his time at Havas London he won the accolade 'Media Employer of the Year' – his biggest point of personal pride.
David Sharrock
COO
David trained as an accountant with Ernst & Young before spending four years as a management consultant working mainly with clients in the media and creative sector.
He joined Guardian Media Group where he spent twelve years in financial and operational roles before he became Managing Director of MEN Media. He joined WRG’s leadership team as part of the acquisition of the business by LDC to support its growth. Somehow, he manages to coach a youth football team too.
Graeme Beavers
VP, North America
Graeme has been with WRG for nine years, following successful careers in sales and customer marketing at Pfizer Pharmaceuticals and general management with the National Health Service in the UK.
As a client director in London, Graeme used deep healthcare insight to build a number of successful client accounts and some outstanding campaigns and events. Having moved to Philadelphia early 2014 to set up WRG’s presence in North America, he quickly established the office as a key part of the global network.
When not hard at work, Graeme can be found running the streets of Philly.
Mark Gass
Executive Creative Director
As group Creative Director, Mark’s responsible for the overall direction of all creative departments across the network.
Having spent over twenty years in advertising, creating international campaigns for the likes of Nivea as an Executive Creative Director at TBWA, he now sits comfortably at the evolving intersection where brand and experiential meet.
An advocate of our ‘Create Unforgettable’ ethos, he helps the team to deliver impactful and engaging experiences for the likes of Nokia, adidas, HP and Shell, right across the globe. Mark loves visiting art galleries - especially the gift shops - and is a sucker for anything handmade.
Kath Goodson
Client Engagement Director
Based in our London office, Kath joined WRG over 5 years ago, bringing with her a wealth of experience from a number of sectors to lead some of our global accounts.
Always putting clients’ best interests at the forefront of her mind, she is steadfastly committed to helping them achieve their objectives. She ensures consistency across all aspects of events and is devout in her pursuit of value for the client’s money, qualities that have made her a valued contact for clients including Nissan and HPE.
A lover of photography, Kath harbours an ambition to one day enter the World Photography awards.
Tim Williams
Operations Director
Since joining WRG eleven years ago, Tim has worked his way through the business to his current position.
In this role, he has direct responsibility for the UK Production, Logistics and Congress teams as well as playing a central role in overall direction and operational efficiency of the company as part of WRG’s Global Management Team.
Outside of work, Tim loves the outdoors, particularly anything that involves two wheels and going fast.
Tim Collett
Head of Live Events
A graduate of the Event Management degree program, Tim has over fifteen years’ experience in the live events industry, including over 11 years at Jack Morton as an Executive Producer.
Tim has led the creation and delivery of brand experiences across many industry sectors, and has operated around the world; from product launches, to roadshows, conferences, and meetings
In addition to his work in the corporate events arena, Tim has been instrumental in the coordination of some of the UK’s largest public events and spectacles.
When he isn’t leading the events team, Tim spends much of his spare time handling events schedules for his three young daughters – at swimming lessons, dance classes, and children’s parties.
Chris Brogan
Digital Creative Director
Chris has spent the majority of his career in advertising with McCann-Erickson, BJL and BDH/TBWA, designing campaigns for major brands in both traditional and digital advertising.
With a passion for design and innovation, Chris spends his time looking for insight into digital trends and exploring what is possible.
Chris enjoys the outdoors where you can find him hill walking, mountain biking – and above all other pursuits – snowboarding.
Madelaine Allen
Client Engagement Director
A passionate and dedicated account director with a wide experience of the pharmaceutical industry, she’s skilled in communication engagement and maximising impact and value of client investment.
With experience of leading global accounts and a variety of internal and external meetings in the UK, Europe, America and Asia, she’s overseen everything from small intimate brand forums, to large international congresses. Few know that she’s also a qualified ski instructor.
Charlotte Smithson
Creative Director
Charlotte thrives on the breadth of creative work we cover at WRG, and directs projects across the creative departments at our Manchester office.
She enjoys the challenge of changing behaviours in a memorable way, and the scope of creative possibilities in experiential marketing.
Charlotte plays a key role in our healthcare offering – yet in her 7 years at WRG, she has worked for a huge range of clients in various industries, and has spent time working in all of our global offices.
A little known fact about Charlotte is that she has the greenest balcony in Manchester.
Jen Robison
Creative Director
As Creative Director in our Philadelphia office, Jen oversees creative projects for a broad spectrum of clients and industries.
While driving great creative work for existing clients and developing new business in this key region, she also coordinates with the global creative team and seeks exciting opportunities to be taken up across The Creative Engagement Group.
Jen started her career at the boutique advertising agency Rawle Murdy, and quickly found her way to the experiential realm at Jack Morton. In 2008 Jen started her own agency, developing creative programs for clients including Google, Sharp Aquos, AbbVie, Sanofi and Proctor & Gamble. Most recently, she served as Executive Creative Director at the agency MKTG working on projects for MSNBC, ESPN, Marriott, Diageo and Nike. On weekends, Jen can be found wandering the streets of Brooklyn with her husband and pet pug.
Mark Jackson
Head of Environments
A trained Industrial Designer, Mark spent three years designing commercial interiors before joining WRG.
Having designed and delivered many of our largest international projects for clients such as adidas, Ricoh, Nokia and Orange, he’s now heading up a talented and expanding team. Under his stewardship, it’s seen a period of rapid growth globally, particularly in North America.
A keen mountain biker, his growing family have meant an ever larger bike collection.
Andrew Gilkerson
Client & Procurement Director
Andrew has been in the events industry for over twenty years, in both agency and corporate roles.
As well as operational and account management positions, Andrew spent ten years with global Pharmaceutical, Pfizer. He led the Meetings and Congress Procurement category for Europe, designing and delivering a regional strategic meetings management programme. As Client & Procurement Director at WRG, he uses his corporate procurement background to create value for clients in all areas of the client-supplier relationship.
When he gets the time, you'll find him out and about on his road bike.
Ben Atherton
Client Engagement Director
Ben joined WRG after 14 years at Nortel, Cisco and EY where he held a variety of senior marketing roles with a focus on global events and sponsorship.
He led customer projects at the Beijing 2008, Vancouver 2010 and London 2012 Olympic Games and whilst at EY, worked with the UK’s leading entrepreneurial growth businesses. He’s married with two children and reluctantly accepts he will never make it as a professional footballer.
Laura Hunt
Strategic Planner
Laura works with teams across the group, bringing deep insights into the business environment of some of the agency’s largest accounts.
Laura brings an analytical approach to projects, from over twelve years’ experience in marketing communications – specialising in account development, strategy, and collaboration with live experience teams. In her spare time she enjoys trying out all the latest exercise classes, including trampolining!
Lisa Stevens
Client Director
Lisa loves working with her clients to understand and develop a brief, and how it can be brought to life.
Lisa has over 12 years’ events experience working on both corporate and agency side. She has delivered a wide range of global events from 50-2000 delegates, across a range of sectors – retail, finance, automotive, and particularly healthcare.
When not working, Lisa loves running, spending time with her family and friends, and is always up for a glass of fizz!
Gemma Lowry
Head of Hybrid & Virtual Events
Gemma has over a decade of live event and communication expertise over various industries and channels.
As Head of Hybrid & Virtual Events she specialises in engaging virtual audiences to ensure the delivery of an interactive and memorable message. Day to day Gemma aligns closely with our Live, Film, Communications, and Digital teams to ensure seamless integration of these fundamental disciplines and to deliver a holistic and thought through programme.
Time spent away from the world of virtual events is all about life’s little luxuries…good food, exploring the world and a decent northern cuppa!
Hannah Parkinson
Marketing Manager
As marketing manager, Hannah coordinates the communication strategy for WRG and The Creative Engagement Group, to drive their digital presence.
Working across the agency and its network to maintain a consistent marketing approach, Hannah promotes our marketing stories through internal and external communications channels.
She brings with her ten years’ experience as account manager at WRG – handling multiple communications projects for a range of clients.
Hannah has a real passion for food and spends most of her spare time cooking up a storm in the kitchen.
Sallie Coventry
Client Engagement Director
Sallie leads the account strategy for our biggest pharmaceutical client internationally, looking for opportunities across The Creative Engagement Group.
She has worked in the events industry for 20 years – most of her career she has spent working for healthcare clients, which she finds massively rewarding. For Sallie, there is no better buzz than delighting clients with a brilliant idea. Sallie brings with her experience in logistics management, account direction, and delivering trade shows as portfolio lead for Reed Exhibitions.
Beyond her work life, Sallie enjoys hiking, swimming, and cooking. But not all at the same time.
Kristen Waddell
Client Engagement Director
Kristen is responsible for client engagement on a range of WRG’s global healthcare, technology and retail clients.
As well as taking our unique offering to existing clients, Kristen develops new markets for the agency across The Creative Engagement Group. She joined WRG after 6 years in the corporate pharmaceutical world, bringing her expertise in strategic change management. She joined WRG from the pharmaceutical industry, bringing her expertise in strategic change management, innovation, business process optimisation and global congresses.
Outside of work, Kristen enjoys interior design, hosting dinner parties, and skiing.
Melanie Ingram
Congress Project Director
Mel manages the day-to-day operations of our congress team. She carries her experience in logistics and client understanding into each new job.
Mel brings twelve years of experience in logistics – focusing on congress logistics –six years at WRG and a further six in her previous agency, all with the same client.
Built on the strong foundation of the client relationship, Mel has delivered a wide scope of work, including ad boards, investigator meetings, and congresses… all spanning over five continents.
In her downtime, Mel’s guilty pleasure is watching Emmerdale.