What will you be doing …

• Demonstrate a thorough knowledge of basic marketing principles, promotional marketing, strong conceptual thinking and a good appreciation of the creative process
• Develop a good understanding of the pharmaceutical industry and the role of the Healthcare Communications agency within that environment, including gaining basic knowledge of the therapeutic area relating to direct client(s)/account(s)
• Understand and objectively review the client’s market and competitor activity
• Effectively communicate with all relevant personnel involved with the client account, ensuring all job-related documentation is filed and updated accordingly
• Produce, review and update all project-related documentation
• Arrange both internal and external meetings, in accordance with agreed procedure
• Prepare and maintain all project timelines, ensuring that key deadlines are met
• Actively follow all approval procedures in compliance with agreed agency guidelines
• Collaboratively deliver work that is accurate and on-brief
• Competently prepare written briefs and clearly verbalise briefs to the Creative team
• Back up conversations in writing as a matter of course
• Update the account lead (Account Manager/Senior Account Manager/Account Director) of any significant changes to project within a timely manner
• Ensure a good working relationship with clients
• Have a detailed understanding of the company financial process (Procim), hold responsibility for managing project finances
• Work to ensure efficient and good working practices with other departments in the agency to build team reputation and promote teamwork
• Adheres to TCEG's code of business conduct and comply with all regulatory Company policies and procedures
• Develop knowledge of pharmaceutical compliance/regulatory bodies (ABPI, EFPIA, GPP3, etc.)
• Acts as an ambassador for TCEG at all times, with a good knowledge of the group agencies and services

What do you have to have

• Demonstrates interest in the pharmaceutical industry or has previous scientific/marketing experience
• Healthcare Communications experience is preferable
• Understands the nature of pharmaceutical marketing
• Excellent project management and organisation skills
• Competent in Microsoft Word, Excel and PowerPoint
• Excellent verbal and written communication skills
• Effective time management
• Team player
• Proactive
• Creative

A bit about the role 

Responsible for overseeing the entire production process.

This involves running, scheduling and delivering projects as per the agreed delivery schedule and requirements. This will include accurate monitoring and profit reporting of expenditure on a regular basis to ensure all projects remain within budget, supporting the production team so they work efficiently, and ensuring health and safety regulations are adhered to with all relevant risk assessments carried out.

To aid day-to-day production, scheduling the production team and managing the budgets accurately. 

The Production Manager will work with the Head of Production to assign work to the team and will bring in additional resources (from either The Moment team or freelance pool) when required.

What you will be doing

• Resourcing projects: Maintaining the production schedule – ensuring dedicated team are best utilised and booking additional resource as required (either The Moment staff or freelance) of whom one must have a great understanding of each individual’s skills and capabilities, keeping updated as to who is best placed to allocate to the relevant project

Client Budgeting:

• Ensuring we remain competitive & consistent for new tenders & client specific rate cards for both long and short form.
• Using in-house systems to budget, monitor costs and report profitability.
• Management of working budgets increasing profitability with all external purchases.
• Cost Monitoring (income/forecasts/actuals/purchase orders/ invoices/credit cards/staff recovery).
• Keeping all Profit Reports up to date and updating external spend on a daily basis.
• Cost reporting with accounts to achieve better understanding of which projects work better financially to increase profitability.
• Adjusting GP.

Other duties include

• Bookings – Crew, equipment, travel and accommodation.
• Implement any process or service improvements that are necessary to ensure delivery to client requirements and meet contractual obligations
• Implementing a system of resourcing projects making sure each project has an SRO, Risk Assessment, budget and relevant level of staffing.
• Freelance database – keeping it up to date (producers/directors/camera operators/editors/ all creative crew).
• Improving overall margins by cost cutting, negotiating rates with crew, edits, post-production, hotels, travel & all aspects of production.
• Support – Production support where required, for example, attending large film shoots.
• Preparation of production schedules - to ensure sufficient time has been allocated for filming, post and staffing.
• Location filming – resourcing all the necessary logistics, release forms, Health & Safety risk assessments, insurance, carnets, visas, accommodation and transport.
• Post–production - making sure edits are booked as per working budgets. Supporting the Producers to ensure media is booked in to be digitised prior to editing, helping the Senior Producers to make sure producers fill out time sheets to avoid billing disputes and negotiating where necessary lower rates for lower margin jobs. Music and archive clearance, encoding, transcripts.
• Point of contact for clients when Producers / Account Managers are unavailable.
• Project Managing – knowledge of project status/timeline in production as per the pipeline. Having a good all round knowledge of each live project from concept to delivery.
• Attend client meetings/briefings where required.
• Understanding of client’s KPIs and processes.
• Travel between different sites and locations required.

What we are looking for

• Content Video Production.
• Management of teams of all sizes and individuals in a fast paced production environment.
• Working with small to large budgets.
• Shortform content, Corporate and Client facing experience.
• Working across multiple projects and teams simultaneously.
• Preparation of presentation documents.
• Development to Delivery process.
• Current and Market rates.
• Digital Content Production
• Good technical knowledge of filming and post production equipment.
• Knowledge of Photoshop.
• Excellent negotiation skills.
• Problem solving and trouble shooting skills.
• Resourcefulness and advanced analytical skills.
• Excellent organisational skills.
• Ability to manage multiple productions in the UK and internationally.
• Managing individuals, teams, crew, camera equipment, rights and deliverables, multiple schedules and budgets simultaneously.
• Ability to translate creative briefs into workable, affordable and manageable budgets.
• Proactive with the ability to apply Initiative to work.
• Attention to detail.
• Diplomacy & sensitivity.
• Warm, open and friendly.
• Ability to work calmly and effectively in a fast paced environment.
• Fair and supportive.
• Excellent oral and written communication skills.
• Ability to develop excellent working relationships with team members at all levels and build strong client relations.
• Enthusiasm and dedication to get involved in all aspects of production.
• Ability to travel between sites and to different locations.

What you will be doing

• Act as production lead for projects and manage all main production phases, through production, to post-production, delivery and relevant client liaison.
• Responding to briefs and pre-production, duties to include:
• Liaising with client and development team to ensure brief is understood
• Interpretation of briefs and writing up proposals in response.
• Work with Account Management and Creative to assess client needs to develop comprehensive and forward thinking solutions.
• Work with Production Management to set up budgets and engage most appropriate talent to deliver the project.
• Undertake or supervise all aspects of the project pre-production including script writing.

Production, duties to include:

• Maintain constant communication with client, account manager and all other key creative personnel, on and off set.
• Serve as primary point of contact for the client, along with the Account Manager.

Post-production and delivery, duties to include:

• Liaise personally with all post-production personnel, keeping clear client communication throughout to ensure project is delivered to expectations.
• Ensure project is delivered on time, on budget and of the correct deliverables.
• Attend debrief meetings as required internally and with clients.

Please note that the above list is not exhaustive and you may be required to undertake additional duties of a similar responsibility level as and when required.

What we are looking for 

• To demonstrate ability to successfully deliver complex, engaging, high end film work whilst assisting in maintaining productive client contact alongside Account Management team.
• To elevate the quality and impact of film content across multiple brands in a broad and varied portfolio of projects.
• First class ability to devise creative video concepts and a strong understanding of video production.
• Demonstrated experience working in a high-end, active production/agency environment delivering compelling content for blue chip clients.
• Experience working with multiple brands and agencies to deliver creative content.
• Experience of delivering cross platform content projects.
• Experience supervising and / or managing a creative team of people.
• Strong understanding and knowledge of current production techniques and ability to apply creative processes to client briefs.
• Strong ability to understand client requirements and deliver content that surpasses their expectations.
• Trusted network of freelance contacts for camera, sound, music and other production skills
• Editorial experience including reviewing and improving content generated by others and where necessary ensuring third party content is licensed or copyright free.
• Extensive understanding of all the creative processes, including video production, directing, editing and digital delivery.
• Extensive working knowledge of shoot kit / edit equipment and how this can be used to best effect for your project.
• Excellent verbal and written communication skills.
• Excellent creative script writing skills.
• Excellent scheduling and time management skills.
• Ability to spot, and deal with, potential problems before they materialise.
• Ability to act decisively and sensitively in challenging environments.
• Highly motivated.
• Positive/can do attitude.
• Lateral thinker with a keen eye for detail.
• Proactive, organized and methodical.
• Excellent budgeting skills.
• Excellent interpersonal skills both in person and by phone, with high professionalism.
• Strong communication skills both written and verbal.
• Ability to manage work in respect of tight deadlines & multi-tasking to work across multiple projects concurrently.

We are looking for an accomplished Project Manager with previous experience managing pharmaceutical clients and a great understanding of congresses. We are looking for an individual who can ‘create unforgettable’ experiences for our clients.

What will you be doing

• Lead and manage logistics project teams in significant congress project management
• Participate in, and where necessary, co-ordinate project kick off with client to determine scope of requirements and key deliverables
• Pro-actively manage project communications, including participating / chairing project calls, providing action reports and minutes to ensure project is delivered on time and on budget
• Produce, review, monitor, update and action all project-related documentation
• Develop project timelines in accordance with the above and tracking accordingly with client stakeholders
• Manage priorities in accordance with deadlines & multi-task accordingly, handling several projects at any one time
• Co-ordinate additional client & HCP congress activity including housing, dinners, additional meetings, sponsorship requirements, satellite symposia
• Create and accurately maintain detailed project budgets, monitoring time / fees as well as all third-party costs – alerting client to and managing overspend where necessary
• Closely monitor project financials ensuring that invoicing and financial administration is timely and of a high standard
• Deliver income targets and margins, maximising revenue opportunities whilst providing best value for the client
• Input to all necessary reporting to client on an ongoing basis
• Manage all project related suppliers (hotels, DMCs, AV companies), including selection, negotiation and financial processes
• Liaise with other congress related suppliers, including housing bureau, congress secretariat and other client partner agencies as required
• Oversee and monitor the delegate management process with a willingness to take on the delegate management role for smaller meetings
• Collaborate with other internal departments to deliver project components, exploit synergies and drive operational efficiencies; most notably with the exhibitions team
• Adhere to client specific policies or international guidelines, in relation to all congress activities

What you need to have

• Previous experience of managing healthcare client activity at key international congresses
• Experience of delegate management to provide guidance and support the Delegate Managers on projects you are responsible for
• Strong project management skills ideally developed within a healthcare setting
• Be well versed in regulations of the pharmaceutical sector
• Be client centric and deliver to the highest quality both pre-event and onsite, acting as a TCEG ambassador at all times
• Good numeracy skills, relating to budget management
• Efficient, proactive and well organised
• Highly motivated with a positive can/do attitude
• Calm under pressure
• Excellent attention to detail, literacy and proof reading skills
• Culturally sensitive
• Team player, comfortable in a matrix environment with multiple stakeholders (external and internal)
• Well-developed negotiation skills and the ability to influence others
• Ability to accomplish projects with little supervision
• Willingness to travel (internationally, as well as between Manchester / London offices)
• Registration systems experience (Certain preferred)
• Adaptable to project changes with an ability to offer expert advice to clients

The Creative Engagement Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

A bit about this role 

You will be responsible for supporting the Production Manager and the whole production team working on a high profile branded content series filming all over the world. The role involves working closely with the Production Manager and supporting them by arranging all production bookings and logistics, keeping an accurate record of all bookings expenditure, float reconciliation, supporting the producers and production team so they work efficiently, and ensuring health and safety regulations are adhered to with all relevant risk assessments carried out.

What you will be doing 

• Production bookings - booking international crews, kit, VO artists, animators/ graphic designers
• Production logistics - travel, accommodation, visas, immunisations, carnets, call sheets, securing locations, couriers, risk assessments
• Keeping an accurate record of all project expenditure including raising purchase orders and keeping a PO log up to date.
• Assisting the office-based Producer with any logistical or clerical responsibilities i.e. scheduling meetings etc
• Responsible for supporting and collating client shoot paperwork e.g. Production Bibles

* Please note that the above list is not exhaustive and you may be required to undertake additional duties of a similar responsibility level as and when required

What we are looking for 

Essential

• Thorough understanding of production processes
• Content video production
• Experience of setting up international shoots
• Experience working on delivery schedules
• Working as part of a team in a fast-paced production environment
• Understanding of budget management
• Knowledge of process from the development to delivery of a project.
• Current market rates
• Digital content production
• Excellent negotiation skills
• Exceptional communication skills
• Ability to work under pressure
• Exceptional organisational skills and ability to multi-task
• Ability to remain calm in a fast-paced environment
• Excellent attention to detail
• Ability to develop relationships with team members at all levels and build strong client relations.
• Enthusiasm to get involved in all aspects of production
• Dynamic and highly self-motivated
• Warm, open and friendly
• Ability to work independently

Desirable 

• Corporate and client facing experience
• Interest and experience in research
• Good technical knowledge of current filming and post production process and equipment
• Specific software knowledge

What will you be doing

• Lead the assigned Logistics team to continually seek and deliver class-leading solutions
• Lead, mentor and engage with all levels of team members to develop our stars of the future
• Initiate and oversee accurate project plans and schedules, acting appropriately should the activity change and directly managing and troubleshooting any increased scope
• Clearly communicate with all team members, ensuring all information is correct, up to date, concise and shared in a timely manner
• Provide support and assistance to all colleagues actively working on the project, ensuring that each team member is compliant with all brief specifications and regulations
• Successfully negotiate with third-party providers and suppliers in order to ensure that TCEG secures the best deals around
• Responsible for leading logistical relationships with designated clients to ensure key contacts become advocates of WRG within their organisation
• Actively build and sustain positive client relationships, providing continuous support whilst helping facilitate the first-class delivery of work by the team
• Actively promote the full range of services that are available within TCEG to build the strength of the business relationship through delivery of value added services
• Ensure team members are effectively managed, coached, mentored and encouraged to develop their talent and skills. Provide relevant assistance by creating clear development plans, in conjunction with HR and in line with business and individual needs
• Continuously adapt and adjust approaches to benefit the client needs ensuring high standards of client satisfaction
• Take full responsibility of budget management and cash flow for assigned projects
• Commercial awareness - maximise income opportunities whilst providing best value for the client, review of management fee vs time in addition to third party cost savings and opportunities to create added value
• Champion visionary opportunities in the successful development of new and innovative technologies, which enhance our industry knowledge and develop our market leading capabilities
• Act as an ambassador for TCEG at all times

What you need to have 

• Solid event management experience gained from a variety of large-scale projects and events, a specialist in complex logistics
• Ability to multi-task and prioritise/delegate workload as necessary, on an individual and team basis, including management of tasks ranging from accommodation, venue, AV & staging requirements, catering, transport, registration and the registration process
• Ability to work to tight deadlines in a high-pressure environment and enjoy working with both internal and external stakeholders, suppliers and teams
• Proven pedigree in developing client and supplier relationships and the ability to deliver market leading capabilities in the logistics field
• Highly motivated and enthusiastic
• Excellent financial and resource management skills combined with good negotiation skills
• Positive, can-do attitude
• Excellent communication and literacy skills
• Idea generation and solutions focused
• Lateral thinker with an impeccable eye for detail
• Strong presentation skills, with proven track record of pitches and leading client meetings
• Excellent interpersonal skills both in person and by phone, with high professionalism
• Ability to lead, mentor, develop and engage with assigned teams
• Fantastic customer service ethic and high expectations of quality
• Flexibility to travel and work outside of normal office hours
• Extensive industry and project management experience

A bit about the role

Specialising in live, marketing & healthcare communication, we work with some of the world’s best known brands, bringing their messages to life through events and conferences in the UK and around the globe.

The successful candidate will have overall control and management of multiple logistics operations in support of the efficient delivery of high-quality and timely conferences/events across the world.

This role involves organising numerous event activities, deadlines, suppliers and clients in support and delivery of excellent service, whilst being commercially aware at all times and possessing an ability to keep calm when under pressure.

What we are looking for 

• Significant event/project management with pharmaceutical event experience and well-versed in pharmaceutical regulations
• Excellent project management and people management skills
• Excellent interpersonal skills
• Highly professional with a client-centric focus
• Ability to take full responsibility of budget management and profit margins
• Ensuring logistics quality and sustainability procedures are followed on each event, and ensure appropriate records are maintained
• Experience of resource management
• Clear, concise and confident communicator
• Ability to lead, mentor, develop and engage with assigned teams
• In-depth knowledge of venues and ability to perform and prepare recommendations for complex venue searches
• Commercially aware with fantastic customer orientation
• Proven negotiation skills
• Punctual and deadline driven
• High expectations of quality and flawless service delivery
• Highly motivated with a positive, can-do attitude
• Certain SaaS experience preferred (or a good knowledge of delegate registration systems)
• Flexibility to travel overseas and work from other agency locations in the UK

A bit about the role

You will oversee multiple logistics operations at any one time, face numerous deadlines, and orchestrate the activities of several different suppliers/groups of people in support and delivery of excellent client service, whilst being commercially aware at all times.

What will you be doing

As part of the Logistics team you will work on our largest pharmaceutical account with exposure to other clients covering a variety of sectors, with significant experience leading event management, from proposal stage through to completion.

This role, which includes national and international travel on a regular basis, requires you to have previous experience in the pharmaceutical sector.

The successful candidate will oversee multiple operations at one time, face numerous deadlines, and orchestrate the activities of several different groups of people in support and delivery of excellent client service. Additionally, the ideal candidate must be commercially focused and possess an ability to remain calm under pressure.

• Lead and manage the event logistics from venue search, pre-work, on-site to post event reconciliation, including managing the suppliers (hotel, DMC, external venue, travel agency) and the relevant HCP reporting
• Oversee and monitor the delegate management process and willingness to take on the delegate management role for smaller meetings
• Actively build and sustain positive client relationships, providing continuous support, whilst helping facilitate the first class delivery of work by the team
• Ability to juggle several projects at any one time and work to tight deadlines
• Accurate preparation and management of detailed budgets, including profit margins
• Leading and managing project teams of various sizes and a mix of internal and freelance support
• Perform and prepare recommendations for complex venue searches.
• Negotiate and build relationships with external venues and suppliers in order to achieve the required objectives for all events
• Handling client relationships, managing and setting client expectations

What you need to have

• Significant experience leading and managing events, from proposal stage to completion
• Well versed in regulations of the pharmaceutical sector
• Experience of preparing detailed budgets and management
• Detailed timeline management
• Excellent negotiation and relationship skills
• Excellent pitch and presentation skills
• Commercially focused
• Calm under pressure
• Enthusiastic, highly motivated, proactive and excellent attention to detail
• Registration systems experience (Certain preferred)
• The flexibility to travel overseas and work from other agency locations in the UK